Operational Resiliency Lead

Job description

As our Operational Resiliency Lead, you'll make sure FTMO and our broader group entities can keep serving traders when things go wrong — whether that's a cloud outage, a cyber incident, a key vendor failing or a building we can't enter. You'll own the business continuity, disaster recovery and crisis management framework end to end: mapping our important business services, setting impact tolerances, running realistic tests and turning every lesson into a concrete fix. You'll work closely with Engineering, IT, Security, Operations, Legal and senior leadership, so that resilience is designed into how we work rather than written into a binder once a year. ## What will you do? - Resilience framework - Own and maintain FTMO's operational resilience, business continuity (BC) and disaster recovery (DR) policies, standards and plans and allign them with applicable legislative and other requirements - Business impact analysis - Identify important business services and map their dependencies on people, processes, technology, data and third parties - Continuity and recovery planning - Build and keep current BC and DR plans for critical services, platforms and locations - Testing and exercises - Plan and run a regular testing programme: tabletop exercises, control testing, DR failover tests and crisis simulations etc. - Crisis and incident management - Own the crisis management plan and communication playbooks; coordinate the crisis team during major disruptions - Support the Incident Response team on severe incidents and lead post-incident reviews for resilience lessons - Third-party resilience - Assess the resilience of critical vendors and cloud providers, including exit and substitution plans - Program Measurement - Develop and report on KPIs and KRIs to measure the effectiveness of the Resilience program ## What do you bring to the table? - 5+ years of experience in business continuity, disaster recovery or operational resilience, with a proven track record of owning a programme end to end - Hands-on experience owning BC, DR or operational resilience programmes in a regulated or fast-growing tech environment - Experience with end to end testing - Solid understanding of cloud and hybrid infrastructure and how recovery works in practice - Strong stakeholder management, comfortable challenging senior leaders - Fluent English, both spoken and written ## What would be nice to have? - Working knowledge of DORA or NIS2 - Background in fintech, trading, payments or other financial services - Experience with third-party risk management and vendor exit planning - ISO 22301 Lead Implementer / Lead Auditor or similar certifications are preferred, but not mandatory ## **Why join the FTMO team?** - We are a Czech fintech that, since 2015, has **grown from an idea into a global project**. 🚀 - **300+ amazing teammates**. We’re a great team who learn from each other every day.🤜**🤛** - **How do we work**? We focus on meaningful work and open communication, while only adopting processes that make our lives easier. - **Prague, Národní třída.** Enjoy our modern offices at the Quadrio shopping center, offering beautiful views and excellent accessibility. - **What if I don’t trade?** No worries. We’ll show you what our product is all about and introduce you to the basics of trading. - **Free fruit, snacks, and coffee** are always within reach in the office. - How do we promote strong relationships and well-being? **Company cottage, team building events, and running club.** - **Flexible hybrid model.** We prefer collaborating in person to keep the team spirit high, but we offer the flexibility you need to stay balanced. *\*The benefits mentioned above apply to FTMO on-site employees in our Prague office.*