Operations Analyst - Level II

Job description

**\*\*\* This position is contingent upon ACI’s successful award of the associated government contract.** **\*\*\* All prospective applicants will be contacted to discuss contract timelines, the process associated with hiring for this role, and award decisions progress.** ACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Operations Analyst to serve as part of ACI’s Government Programs Team, which supports CPE ISW for IEW&S HQs SETA. **Duties and Responsibilities:** As an Operations Analyst, you will be responsible for identifying and solving challenges related to the development and execution of day-to-day program operations. Additionally, you will: - Serve as a technical practitioner in areas relevant to the project. - Conducting analysis and develop solutions in the application of information technology. - Produce and review technical documentation reflecting detailed knowledge in a given technical area. - Coordinate and schedule Video Teleconferences for Senior Leadership. - Serve as the facility maintenance POC for the CPE - Recommend measures to improve methods, performance, and quality of products or services, and suggests changes to increase efficiency. An Operations Analyst who fits our team is: - **Dynamic:** contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission. - **Thorough:** possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter. - **Mature:** respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders. - **Forthright:** speaks with conviction; argues based on understanding, respectfully. - **Inquisitive:** seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected. - **Timely:** shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests. - **Honest:** knows what’s right, what’s legal, what’s appropriate; acts accordingly.