Operations Assistant

Job description

We are seeking an Operations Administrator responsible to provide high level administrative support and assistance to the Management team, and other assigned leadership staff. Responsible to answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Responsible to provide information regarding activities conducted at the location, offices, and employees within organization and organizes and coordinates multiple functions of the organization, as well as special projects. 5+years of experience in related support role Manage incoming shipments from origin Review and monitor Importer Security Filings (ISF) Verify shipment pricing and ensure accuracy Update shipment timelines, expected arrival dates, and receiving schedules. Coordinate and schedule inbound containers for warehouse delivery. Maintain and track the Air Freight Log, ensuring all records are current and accurate. Serve as the primary liaison between freight forwarders and customs brokers. Monitor shipment status and proactively address transportation or customs clearance issues. Communicate shipment updates to internal stakeholders and warehouse teams. Coordinate delivery appointments and ensure timely receipt of goods. Investigate and report shipment shortages, discrepancies, and damages. Ensure warehouse teams receive complete and accurate documentation before deliveries arrive. Other: Ability to read, write, and follow instructions and procedures Ability to initiate and implement work procedures relevant to the organization and efficiency of the regular functions of the position Ability to work and communicate effectively with personnel at all levels within the organization, including internal and external customers when required Strong written communication skills to compose appropriate e-mails to external and internal customers Proficiency in the use of personal computers, including Microsoft products (Word, Excel, PowerPoint) Education: High School Diploma or equivalent Step into a company where innovation, agility, and energy fuel everything we do. As part of a global organization on a strong growth trajectory, you’ll have the chance to shape the future, expand your skills, and grow your career in a dynamic, forward‑thinking environment. What We Offer A vibrant, fast‑moving culture where new ideas are encouraged and celebrated Real growth opportunities within a globally successful business that’s scaling rapidly Up to three weeks of PTO in your first year, plus 12 paid company holidays A comprehensive benefits package including medical, dental, vision, Life/AD&D, Short‑ and Long‑Term Disability, and optional Identity Theft and Legal Protection medmix Employee Savings Plan / 401(k) with a 100% employer match up to 6% of your base salary Additional non‑elective 401(k) contributions paid quarterly Health Savings Account with dollar‑for‑dollar company matching based on coverage level Flexible Spending Account (FSA) options Employee Assistance, Health & Wellness Programs to support your well‑being Flexible working hours and a hybrid on‑site/home‑office model Access to exclusive discounts on shopping, entertainment, and lifestyle perks A workplace committed to diversity, inclusion, and equal opportunity At medmix, 93% of our employees say they go above and beyond to deliver results. If you’re driven, curious, and ready to make an impact, this is your moment. Join us and accelerate your career. All information will be kept confidential according to EEO guidelines. medmix is a global leader in high-precision delivery devices. We occupy leading positions in the healthcare, consumer, and industrial end-markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide, together with our highly motivated and experienced team of nearly 2,700 employees provide our customers with uncompromising quality, proximity, and agility. medmix is headquartered in Baar, Switzerland. Our shares are traded on the SIX Swiss Exchange (SIX: MEDX).