Operations Associate

Job description

THE COMPANY Alt Legal is a forward-thinking company changing how trademark professionals manage global intellectual property. Trusted by over 1,000 global law firms, IP boutiques, and Fortune 100 companies, our platform automates and simplifies IP management, helping legal professionals efficiently handle filings, manage deadlines, and identify infringement. Managing millions of filings, Alt Legal is recognized as one of the most respected trademark companies in the IP world. Our mission is to make trademark professionals’ lives easier through powerful automation, integrated tools, and exceptional customer service. JOB DESCRIPTION As an Operations Associate, you’ll be reporting to the Operations team lead and will work closely with the CEO and other members of the leadership team to provide administrative assistance and operational support. As one of the key members of our team, you'll be tasked with the following: Provide operational support to Director of Operations and Operations team Contact customers regarding accounts receivable Providing general administrative and organizational support to internal team members, including the CEO. Perform routine data entry and generate reports Organize and schedule meetings, conferences, virtual team events, and travel Answer telephone inquiries and manage email and Slack communications for senior leadership The ideal candidate will have some or all of the following attributes: Exceptional organizational and communication skills Incredibly detail oriented Experience with Google Docs and Google Sheets. Patience and the ability to maintain a positive attitude in high-pressure situations with multiple and often conflicting priorities Ability to assess own knowledge and ask questions Initiative and adaptability Ability to anticipate potential problems and propose solutions Good sense of humor WHY ALT LEGAL Alt Legal is a customer-obsessed, forward-thinking company that believes great technology should simplify and empower. Our mission is to transform intellectual property management through intuitive automation and exceptional service. We’re proud to support over 1,200 global law firms and companies—and even more excited about the growth potential ahead of us. We’re a collaborative, kind, and diverse team that thrives in open, inclusive, and positive environments. We believe that a variety of perspectives leads to better ideas and stronger outcomes. Founded on the values of innovation, simplicity, and support, we ensure that every team member can grow while making meaningful contributions. Alt Legal is LGBTQ+ friendly, and we enthusiastically encourage individuals of all backgrounds to apply. HOW TO APPLY If you’re interested, please submit your application via our portal in our career page with a resume in PDF format and a short statement explaining your specific interest in this role as well as why you’d like to join the Alt Legal team (2–3 sentences). We will review applications on a rolling basis. Please note: We're not accepting solicitations from recruiters or agencies for this position. All candidates must apply directly. Job Type: Full-time, fully remote Rate: $38,000 - $45,000 Schedule: 9AM - 5PM PT