Operations Associate

### **Meet Yubico** Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. **Why Join Our Mission?** At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of *Speed with Integrity*, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: - **Battle Friction:** We constantly look for new ways to simplify our products, our work, and the user experience. - **Inspire Higher:** We think big, champion the open internet, and strive to do the right thing even when it is difficult. - **One Team:** We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the [Yubico Developer Program](https://developers.yubico.com/), offering free [open-source repositories](https://developers.yubico.com/Software_Projects/), libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our [*Secure it Forward*](https://www.yubico.com/why-yubico/secure-it-forward/) program. ### **At Yubico, we offer:** **Yubico Values:** We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work [here](https://www.yubico.com/why-yubico/secure-it-forward/)). **Social Connection:** Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our [Life at Yubico Page](https://www.linkedin.com/company/yubico/life/17456342-be9b-4b35-b561-9ea3e892e9cc/) on LinkedIn and our awards [here](https://www.yubico.com/about/awards/)**.** ## **About the role** Yubico is looking for an **Operations Associate** to join our Stockholm Operations team. In this role, you will support the day-to-day execution of our fulfilment, inventory and operational activities, helping ensure that customer orders are prepared accurately, efficiently and to the expected quality standard. This is a hands-on role where attention to detail, reliability and consistency are important. You will work closely with the Operations team across inventory handling, quality inspection, order fulfilment and related operational will report to Operations Supervisor or Manager. The role is based at our Stockholm site and requires a 5 day/ week full day on-site presence. ## **Tasks and Responsibilities** ### **Fulfilment & Operations** - Perform operational activities related to order fulfilment, including preparation, inspection and handling of outgoing products. - Support daily production and fulfilment requirements to ensure customer orders are completed accurately and on time. - Perform repetitive operational tasks with a high level of precision, consistency and attention to detail. - Support other areas of Operations when required to meet daily workload and production requirements. ### **Inventory Management** - Receive, count, inspect and record incoming inventory. - Maintain accurate inventory usage and support alignment between physical inventory and system records. - Support inventory-control activities and report discrepancies or issues when identified. - Handle products and materials according to defined operational and security requirements. ### **Quality & Documentation** - Carry out quality inspections of physical products using defined procedures and basic measuring equipment such as scales and rulers. - Identify, document and communicate quality, logistics or operational issues for corrective action. - Prepare and maintain operational documentation and process instructions. - Follow established procedures and escalate issues that may affect quality, inventory accuracy or fulfilment performance. ### **Workplace, Safety & Security** - Maintain a clean, organised and safe working environment. - Follow Yubico's operational, security and privacy requirements. - Handle products, equipment and materials responsibly and in accordance with established procedures. - Support continuous improvement by identifying issues and suggesting practical improvements to daily ways of working. ## **Basic Requirements** - Previous experience working in a supply chain, warehouse, fulfilment, production or similar operational environment. - Strong attention to detail and ability to perform repetitive tasks accurately and consistently. - Comfortable working with operational systems and performing basic data entry; experience with NetSuite and Google Workspace is an advantage. - Previous experience with physical-product quality control or inspection is an advantage. - Positive, practical mindset with a willingness to learn and contribute to continuous improvement. - Ability to occasionally work extended hours when operational requirements demand it. - Ability to safely lift items weighing up to approximately 15 kg. - Occasional travel to other Yubico locations, customer sites or company events may be required. - Relevant studies in science, mathematics, engineering, manufacturing or a related field are considered an advantage. We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the [Yubico Privacy Notice](https://www.yubico.com/support/terms-conditions/privacy-notice/). We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community. As part of providing the requested service, we will transfer your data to be processed by [Greenhouse Software Inc.](https://www.greenhouse.com/privacy-policy-june-27-2024), a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.