We are seeking a highly organized, fast-moving, and detail-oriented Operations Associate to support growing demand within a technology advisory and procurement consultancy. This role blends operations, commercial intelligence, and sales support, ensuring leadership has accurate information, clean data, and ready-to-use materials to make decisions quickly.This is a behind-the-scenes, high-trust role. You will work closely with leadership day to day to extend attention, protect time, and keep work moving forward. Accuracy matters. Speed matters. Ownership matters.The ideal candidate is process-minded, analytical, and comfortable operating in a fast-paced environment where priorities shift and urgency is the norm.Duties and ResponsibilitiesCommercial Intelligence & Deal SupportBuild and maintain pricing workbooks and comparison tools for client and vendor evaluationsCreate pricing matrices comparing MSRP, discounts, net effective rates, and total cost of ownership (TCO)Turn around pricing analysis, comparisons, and summaries quickly to support active dealsSupport RFPs and RFIs by managing timelines, organizing vendor responses, and summarizing inputsAnalyze historical deal data and benchmarks to validate pricing fairnessPrepare short, clear internal summaries that allow leadership to act without delayRevenue Integrity & TrackingTrack commission terms and structures across vendors and partnersValidate monthly commission reports for accuracy and completenessReconcile expected versus actual payments and flag discrepancies earlyMaintain organized records of commission history, timing, and payment statusPrepare concise summaries to support timely follow-ups on late or incorrect paymentsCRM Accuracy & Data HygieneMaintain CRM systems as a reliable source of truthEnsure accounts, vendors, deals, notes, and documentation are complete and accurateEnrich records with clear business context so information is easy to findKeep data current so leadership never has to chase informationOperations, Scheduling & Workflow SupportProvide operational support to meet increasing business demandManage calendars, scheduling, and meeting logisticsCoordinate Zoom Meetings, Zoom Scheduler, and related toolsSupport sales outreach, follow-ups, introductions, and action itemsTrack open threads and proactively push work forward when it stallsSupport travel planning, scheduling, and logistics as neededProcess Improvement & DocumentationBuild new processes and improve existing workflows to increase efficiencyDocument processes and assist with creating simple SOPs, templates, and trackersMaintain organized records of proposals, sales activity, and operational documentationEnsure accuracy, consistency, and professionalism across all operational tasksHandle business and client information with confidentialityRequirementsHigh school diploma required; Associate’s or Bachelor’s degree preferred2–4 years of experience in operations, administrative support, coordination, or similar rolesStrong organizational skills and exceptional attention to detailAbility to manage multiple priorities and meet tight deadlinesAnalytical mindset with the ability to spot inconsistencies or missing dataClear written and verbal English communication skillsComfortable using Google Workspace, Microsoft Office, CRM systems, Zoom, and productivity toolsComfortable using ChatGPT or similar tools for research, drafting, and analysisBenefitsHireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes: Permanent remote work flexibility Paid Time Off Health Maintenance Organization (HMO) coverage Annual performance bonuses Dedicated coaches offer an extra channel of support and skill-building Opportunities for professional growth At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.Learn MoreStay updated on open roles and industry insights.Follow us on: Instagram Facebook LinkedIn YouTube Visit our website: www.hireframe.com Tune in to our What Worked podcastCheck out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
We are seeking a highly organized, fast-moving, and detail-oriented Operations Associate to support growing demand within a technology advisory and procurement consultancy. This role blends operations, commercial intelligence, and sales support, ensuring leadership has accurate information, clean data, and ready-to-use materials to make decisions quickly.
This is a behind-the-scenes, high-trust role. You will work closely with leadership day to day to extend attention, protect time, and keep work moving forward. Accuracy matters. Speed matters. Ownership matters.
The ideal candidate is process-minded, analytical, and comfortable operating in a fast-paced environment where priorities shift and urgency is the norm.
Duties and Responsibilities
Commercial Intelligence & Deal Support
- Build and maintain pricing workbooks and comparison tools for client and vendor evaluations
- Create pricing matrices comparing MSRP, discounts, net effective rates, and total cost of ownership (TCO)
- Turn around pricing analysis, comparisons, and summaries quickly to support active deals
- Support RFPs and RFIs by managing timelines, organizing vendor responses, and summarizing inputs
- Analyze historical deal data and benchmarks to validate pricing fairness
- Prepare short, clear internal summaries that allow leadership to act without delay
Revenue Integrity & Tracking
- Track commission terms and structures across vendors and partners
- Validate monthly commission reports for accuracy and completeness
- Reconcile expected versus actual payments and flag discrepancies early
- Maintain organized records of commission history, timing, and payment status
- Prepare concise summaries to support timely follow-ups on late or incorrect payments
CRM Accuracy & Data Hygiene
- Maintain CRM systems as a reliable source of truth
- Ensure accounts, vendors, deals, notes, and documentation are complete and accurate
- Enrich records with clear business context so information is easy to find
- Keep data current so leadership never has to chase information
Operations, Scheduling & Workflow Support
- Provide operational support to meet increasing business demand
- Manage calendars, scheduling, and meeting logistics
- Coordinate Zoom Meetings, Zoom Scheduler, and related tools
- Support sales outreach, follow-ups, introductions, and action items
- Track open threads and proactively push work forward when it stalls
- Support travel planning, scheduling, and logistics as needed
Process Improvement & Documentation
- Build new processes and improve existing workflows to increase efficiency
- Document processes and assist with creating simple SOPs, templates, and trackers
- Maintain organized records of proposals, sales activity, and operational documentation
- Ensure accuracy, consistency, and professionalism across all operational tasks
- Handle business and client information with confidentiality
Requirements
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 2–4 years of experience in operations, administrative support, coordination, or similar roles
- Strong organizational skills and exceptional attention to detail
- Ability to manage multiple priorities and meet tight deadlines
- Analytical mindset with the ability to spot inconsistencies or missing data
- Clear written and verbal English communication skills
- Comfortable using Google Workspace, Microsoft Office, CRM systems, Zoom, and productivity tools
- Comfortable using ChatGPT or similar tools for research, drafting, and analysis
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
Stay updated on open roles and industry insights.
Follow us on:
Tune in to our What Worked podcast
Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
