Operations Associate - Reams Asset Management

Job Description Summary Reams Asset Management ("Reams"), an affiliate of Raymond James Investment Management, is a fixed income investment management firm located in downtown Indianapolis, Indiana. Since its establishment in 1981, Reams has grown to manage over $23 billion in a variety of fixed income strategies for a diverse group of institutional clients, including Fortune 500 corporations, large public pension funds, Taft-Hartley plans, health care organizations, and a variety of universities, foundations and endowments. Reams employs 40 individuals with a mission to provide the highest quality investment management expertise and unmatched client service in all product areas over the long-term. We currently have an opportunity in our Investment Operations Department for a Senior Analyst. This role will support reconciliation, cash oversight, payment research, and claims management for client accounts with a strong focus on fixed income structured securities and derivatives. This position will handle day-to-day resolution of complex problems and will be involved in process improvement projects. Job Description Responsibilities: Support day-to-day resolution of complex investment accounting problems and transaction processing and is responsible for the client portfolio reconciliation processes. Lead daily transaction and cash reconciliations across internal systems, custodians, and counterparties Reconcile fixed income and derivatives instruments, including swaps, swaptions, futures, and FX Investigate and resolve complex reconciliation breaks related to principal and interest payments, lifecycle events, accruals, settlements, and corporate actions Perform root-cause analysis and escalate unresolved issues with clear documentation and recommendations Manage end-to-end structured security claims related to principal and interest payments, including preparation, documentation, submission, and tracking Resolve issues quickly with a sense of urgency Provide clear proactive communication on outstanding issues and resolutions Identify process control opportunities and recommend improvements Lead small to medium sized projects with varied levels of complexity Act as a senior operations point of contact for internal teams, custodians, and counterparties Support escalation management and knowledge sharing with the Operations team Balance conflicting resource and priority demands Knowledge: Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise Skills: Portfolio accounting systems Advanced Excel skills Bloomberg experience Communicating effectively in both oral and written communications Demonstrating uncompromising adherence to ethical principles Abilities: Analyze problems and develop creative solutions Handle stressful situations and provide a high level of customer service in a calm and professional manner Provide efficient service to internal and external clients Partner and collaborate and work in a team environment Foster a cooperative work environment and partner with other functional areas to accomplish objectives Attend to detail while maintaining a big picture orientation Education/Previous Experience Minimum of a Bachelor’s degree in Accounting, Finance, or related degree and 5 years of relevant experience or combination of education, training and experience Requirements Possess strong analytical skills Be able to multi-task Be self-motivated, have natural curiosity Work well in team environment Exhibit excellent interpersonal skills Involvement in process improvement projects Preferences Experience with fixed income structured securities Experience with derivatives Experience with FX Education Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance Work Experience General Experience - 3 to 6 years Certifications Travel Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit . At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.