Operations Business Partner (OBP)

Job description

The Operations Business Partner (OBP) supports business performance through effective operational governance, data management, financial administration, reporting, and system ownership. Acting as the link between Operations, Cost Centres, Finance and Shared Services, the role ensures project, resource and financial information is accurate, compliant and maintained to a high standard. Project & Commission Support Support CCLs, Project Managers and Commission Leads throughout the project lifecycle. Create and maintain opportunities, projects, milestones, and project records within D365. Process project changes, extensions, and closures in line with governance requirements. Ensure project data is complete, accurate, and maintained in accordance with company controls. Systems & Process Governance Maintain project, client and opportunity records within D365, ensuring all data is completely accurate and aligned with business controls. Maintain data quality across D365 and reporting systems. Support system users through guidance and training. Drive compliance with business processes and operational controls. Support process improvement and system enhancement initiatives. Operational Business Performance & Reporting Produce monthly operational and financial reports. Support forecasting, budgeting, and performance tracking activities. Analyse business performance, utilisation, profitability, and revenue trends. Identify risks, variances, and improvement opportunities. Provide accurate and timely reporting to support decision-making. Revenue, Invoicing & Cost Control Support the invoicing process to ensure timely and accurate billing. Raise and manage purchase orders and supplier invoices. Monitor project costs, expenses, and allocations. Support month-end activities and reconciliations. Maintain accurate financial records and reporting data Resource & Utilisation Management Maintain resource, utilisation, and timesheet data. Monitor workforce movements and utilisation trends. Support workforce planning and reporting activities. Stakeholder Management Build effective working relationships with Operations, Finance, Shared Services, Project Managers and business leaders. Facilitate regular project and performance review discussions. Escalate operational, financial and data risks where appropriate. Promote a culture of accountability, governance and continuous improvement. Key Performance Indicators (KPIs) Timely delivery of monthly reporting. Accuracy of project and financial data. Timely completion of invoicing activities. Timesheet compliance rates. D365 data quality and control compliance. Stakeholder service levels. Adhoc duties may be requried dependdant on business needs. Degree or equivalent experience in Business, Finance, Operations, or a related discipline. 5+ years of experience in an operational, finance, project support, or business administration role. Experience supporting reporting, forecasting, invoicing, or project administration activities. Experience working with ERP systems and reporting tools. Ability to work with multiple stakeholders and manage competing priorities. Skills Strong analytical and problem-solving skills. Attention to detail and commitment to data quality. Good financial and commercial awareness. Strong communication and stakeholder management skills. Effective planning and organisational skills. Proactive approach to continuous improvement Systems & Tools Microsoft Dynamics 365 (D365). Advanced Microsoft Excel. Microsoft Office Suite, including Word, PowerPoint, Outlook, Teams, and SharePoint. Experience working with business reporting and financial management systems. What we offer you: Full time, permanent Competitive remuneration and attractive range of benefits Pension Annual leave Healthcare scheme Opportunity to work on impactful and innovative projects Career development opportunities both in Ireland and globally Opportunity to work with a diverse group of talented and collaborative colleagues Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at #LI-SM7 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.