Operations Director, Enterprise Management Operating System

Job description

Accountabilities Lead the daily operations and long-term evolution of the Enterprise Management Operating System (eMOS), ensuring alignment across onboarding, tools, sustainment, and training functions. Oversee multiple teams supporting platform users, driving consistent execution, performance, and service quality across all operational areas. Define and execute strategic initiatives to enhance platform capabilities, improve user experience, and enable enterprise-wide operational efficiency. Partner with product, technology, analytics, and business leaders to design and implement scalable digital and operational solutions. Use data-driven insights to identify trends, operational gaps, and opportunities for continuous improvement. Drive cross-functional alignment, influencing senior stakeholders to resolve complex operational challenges and implement transformational changes. Build and develop high-performing teams, fostering accountability, collaboration, and leadership growth. Requirements Bachelor’s degree required; MBA preferred. 8+ years of experience in business operations, platform management, or related fields. At least 2+ years of people leadership experience in managing teams and driving performance. Strong experience in product development, program management, or large-scale operational transformation. Demonstrated ability to lead in ambiguous, fast-paced, and matrixed environments. Strong analytical, financial, and data interpretation skills to support decision-making. Excellent communication, facilitation, and executive-level presentation skills. Proven ability to influence senior stakeholders and drive cross-functional alignment. Proficiency in Microsoft Office and business analytics tools. Benefits Annual salary range: $144,200 – $240,400 USD, depending on experience and location Eligibility for annual bonus and long-term incentive programs Comprehensive healthcare coverage including medical, dental, and vision from day one Mental health and well-being support programs 401(k) retirement savings plan with company contributions Company-paid life insurance Tuition reimbursement and ongoing learning support Minimum of 18 days paid time off plus paid holidays Inclusive benefits supporting physical, emotional, and financial well-being Fully remote flexibility with hybrid requirement for select locations (3 days onsite within 50 miles of designated hubs) How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Operations Director, Enterprise Management Operating System in the United States. This leadership role sits at the intersection of operations, technology, and organizational transformation, overseeing an enterprise-wide management operating system that supports large-scale workforce enablement. The position is responsible for guiding the evolution, performance, and strategic direction of a platform used by tens of thousands of users across the organization. It combines hands-on operational leadership with long-term strategic vision, ensuring tools, training, onboarding, and sustainment functions work cohesively. The role partners closely with product, analytics, and business teams to deliver data-driven improvements and scalable solutions. It requires strong executive communication skills and the ability to influence across complex, matrixed environments. This is a high-impact position where decisions directly shape operational efficiency, user experience, and enterprise transformation. The environment is dynamic, data-centric, and focused on continuous improvement and innovation.