Operations Excellence Consultant

Job description

You've probably walked past our lockers on the streets of your city. That's where it starts! But we're building something much bigger: the infrastructure layer for how Europe receives deliveries. We've scaled past €100M in revenue across 9 countries in under four years, with tens of millions of people using our products every month. And we're now one of the fastest growing tech scale-ups in Europe. We are in search of an Operational Excellence Consultant to join our innovative team as our new #bloqstar . In this role, you'll play a crucial role in being a hands-on, analytical and structured professional to drive continuous improvement initiatives across the production, supply Chain, support, maintenance and deployment . You will work closely with cross-functional teams to map, analyze, and optimize processes , while fostering a culture of operational excellence. This role combines technical process expertise with a pragmatic, results-driven mindset . What you’ll be doing: Lead cross-functional assessments to identify inefficiencies, bottlenecks, and improvement opportunities across different operational processes; Redesign and optimize processes, using methodologies such as Lean, Kaizen or Six Sigma; Document current workflows, analyze end-to-end business processes, design solutions, and support our program and operations management team through the implementation; Help embed a culture of operational excellence by promoting best practices and supporting change management Conduct in-depth analysis to identify trends, root causes of issues, and opportunities for improvement; Work with cross-functional teams to standardize processes and scale improvements across operations and different geographical locations. Conduct field visits and operational reviews to identify best practices and surface performance challenges; What you’ll bring to the table: 3+ years of proven experience in operational excellence and process improvement: ideally in production, supply chain, logistics, field operations or consultancy; Bachelor's degree in industrial engineering, operations management, or a related field; Expertise in continuous improvement methodologies (Lean, Six Sigma, Kaizen, etc.); Strong analytical mindset, with a structured approach to assessing current state and designing improvements; Excellent communication and facilitation skills, with the ability to engage and influence cross-functional stakeholders; Proficient in applying AI to fast-track the work. Proficient in English (both written and spoken); Ability to thrive in a fast-paced and dynamic work environment; Ability to travel if needed. Why join us? The opportunity to join our Operations Strategy team and play a pivotal role in steering 's operational strategy, leading key initiatives that enhance business and operational efficiency while contributing to innovative solutions that redefine 's revolution in the smart locker industry ; A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning ; Competitive salary and flexible benefits package, tailored to your experience and skills ; Eligibility for performance-based bonus, tied to your results and designed to reward your impact ; Work how you work best - we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced ; Portuguese Health Insurance including mental health ; Flexible Sports and Wellness membership covering multiple gyms and studios Unlimited days off (subject to manager approval). is an equal opportunity employer. Hiring decisions are based on merit, competence, and qualifications and not on race, gender, nationality, or any other personal characteristic. If you require any special arrangements during the recruitment process, please let us know so that we can accommodate you in the best possible way. Ready to join the revolution?