About Rentokil Initial HygieneInitial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. For more details: https://www.initial.com/in/RequirementsAbout the Role:The Executive/Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.Job Responsibilities:Coordinate with clients and maintain strong relationships to ensure service excellence and retentionSchedule, plan, and allocate services, ensuring efficient team deployment and timely executionValidate and generate data, plans, and reports using the iCABS systemHandle billing, invoice submissions, revisions, and credit note (CN) maintenanceFollow up on POs, service contracts, legal agreements, and contract renewalsOversee office administration, statutory compliance, attendance, and petty cash managementManage vehicle maintenance and GPS trackingSupervise the service team and ensure smooth operation of the service centreMaintain inventory records, including battery stock Key Result Areas:Client Relationship ManagementService Planning & ExecutionSystem & Data ManagementBilling & DocumentationCompetencies (Skills essential to the role):Client Service OrientationEffective communication skillsTime ManagementEducational Qualification / Other Requirement:Any graduate can also apply for this role.1 - 15 Years required Role Type / Key working relationships:Individual ContributorInternal teamExternal stakeholders BenefitsWhat can you expect from Rentokil Initial Hygiene ?Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
About Rentokil Initial Hygiene
Initial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions.
For more details: https://www.initial.com/in/
Requirements
About the Role:
- The Executive/Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.
- The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Coordinate with clients and maintain strong relationships to ensure service excellence and retention
- Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
- Validate and generate data, plans, and reports using the iCABS system
- Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
- Follow up on POs, service contracts, legal agreements, and contract renewals
- Oversee office administration, statutory compliance, attendance, and petty cash management
- Manage vehicle maintenance and GPS tracking
- Supervise the service team and ensure smooth operation of the service centre
- Maintain inventory records, including battery stock
Key Result Areas:
- Client Relationship Management
- Service Planning & Execution
- System & Data Management
- Billing & Documentation
Competencies (Skills essential to the role):
- Client Service Orientation
- Effective communication skills
- Time Management
Educational Qualification / Other Requirement:
- Any graduate can also apply for this role.
- 1 - 15 Years required
Role Type / Key working relationships:
- Individual Contributor
- Internal team
- External stakeholders
Benefits
What can you expect from Rentokil Initial Hygiene ?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Service
- Relationships
- Teamwork
- Responsibility
DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!
Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.
We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!
Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.
We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.
Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.
Does this sound like the company for you? Have a look at our vacancies below!
