Operations Intern

Job description

### **About Wheely** Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. ### The Role Wheely runs a high-frequency, luxury marketplace — precision isn't a goal here, it's the baseline. As an **Operations Intern in Paris**, you'll work inside the France Operations team across the full chauffeur lifecycle: acquisition, retention, and day-to-day chauffeur management. This is a flexible internship (3 to 6 months, depending on your need) available immediately or in the coming weeks **(starting no later than early January 2027).** This isn't a coffee-and-slides internship. You'll carry real workstreams, with real stakes, from week one. ### Why This Role - **High-growth business.** Wheely France is scaling fast and expanding into new markets. - **Direct impact.** Your analysis feeds decisions across acquisition, retention, and chauffeur quality — not a slide deck that sits in a folder. - **Real exposure.** You'll work directly with the Ops team and senior leadership on live problems, with room to bring your own ideas. ### Responsibilities - Support chauffeur acquisition, retention, and day-to-day chauffeur management across the France Operations team. - Turn data into clear, actionable insights — root-causing issues, tracking initiatives, and flagging what's working and what isn't. - Prepare data pulls, dashboards, and analyses for the wider Ops and leadership team. - Act as a day-to-day Wheely representative to the chauffeur community. ### Requirements - Currently enrolled in a top French grande école, école d'ingénieur, or university (final year or gap year/césure). - Comfortable with data and eager to build hands-on skills in SQL (no prior knowledge required, but is a plus). - A structured thinker who turns ambiguity into a plan, not a shrug. - Clear communicator, able to summarise a complex point simply. - Available for 3 to 6 months. - Fluent French and English. - Based in Paris, ability to work full-time in the office 5 days a week. ### What we Offer - Office-based role in Paris (9th arrondissement) - Convention de stage obligatoire - Competitive salary of up to €1,800/month - Best-in-class equipment - Monthly credit towards Wheely journeys - Daily Lunch Allowance - Real ownership on live projects, working directly with the France leadership team All of your personal information will be collected stored and processed in accordance with [Wheely’s Candidate Privacy Notice](https://wheely.com/en/legal/uk/for-candidates/privacy)