Operations Lead

Job description

*Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver* *organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices.* *In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market.* *By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers* *helps save an average of 500,000 pounds of food per week from waste or lesser outcomes**,* *with an all-time savings of 190+ million pounds of food.* ***As Misfits we support our customers and mission by embracing our core values of:*** *Prioritizing our Customers* *Doing more with less* *Thinking Differently* *Respecting one another* *Moving deliberately and quickly* *Taking initiative and delivering* **What we do for you:** - Comprehensive medical, dental, and vision insurance - 401(k) - Annual Misfits grocery box credit of $1200 paid in weekly installments - Life insurance - Paid vacation time - Paid holidays - Paid sick days - Commuter benefits **Schedule:** Saturday - Wednesday 6:30am - 3pm At Misfits Market, our customers choose us for what we - quite literally - bring to the table. They expect their grocery order to arrive on time, fresh, and accurate and our Warehouse Leads play a critical role in ensuring that! Your role involves providing front-line support for the production team, ensuring compliance with quality protocols and standard operating processes. With a focus on safety, accuracy, and quality control, you will play a crucial part in meeting production targets and delivering high-quality products to our customers **What you will do:** - Collaborate with the production leaders to communicate daily goals, production targets, and safety briefings to the team. Delegate and distribute personnel to ensure the on-time completion of tasks and orders. - Strictly adheres to the SQF Food Safety Code while monitoring the warehouse floor to ensure all employees consistently follow Good Distribution Practices (GDP) rules. - Drives a proactive “see something, say something” culture, effectively escalating concerns and taking swift action appropriate to their level of responsibility. - Enforce and maintain quality control measures throughout the production process. Conduct regular inspections to ensure products meet specified quality standards, and address any deviations promptly. - Adhere to standard processes to support operational goals. Identify opportunities for improvement, implement best practices, and drive initiatives to streamline workflows. - Proactively communicate effectively with the inventory control team to ensure the timely replenishment of stock on the line, preventing out-of-stock items and shorts. - Foster effective communication across all warehouse teams to identify and effectively resolve issues that may impede the on-time and accurate delivery of customers orders. - Maintain all safety standards as provided by leadership - Diligently adheres to all established facility food safety rules, personal hygiene standards, and Good Distribution Practices (GDP) expectations daily. - Promptly escalates food safety hazards and takes immediate action to halt production lines if product integrity is compromised or suspected of being compromised. **What you have:** - Authorized to work in the United States. - Experience or comfort with working in a refrigerated environment (36 degrees) - Strong verbal communications skills - Willingness to work overtime and/or possible weekends if the business needs you to - Ability to thrive in a repetitive and fast-paced environment - Strong interpersonal skills - Ability to lift up to 50 lbs repetitively with or without reasonable accommodation - Ability to stand, squat, kneel, and bend repetitively with or without reasonable accommodation **Nice for you to have:** - HS Diploma or equivalent - Bilingual preferred (English/Spanish) - Experience working in a food based environment Please see here for Misfits Market's [Job Applicant Privacy Notice](https://www.misfitsmarket.com/careers-privacy).