Operations Manager

Job description

Position Overview We're looking for an Operations Manager to join our leadership team and oversee daily distribution operations, optimize fulfillment processes, and lead our warehouse and logistics teams. This is a key leadership position with direct impact on company strategy and growth. The right candidate will play a central role in maintaining the service levels our customers expect while driving efficiency improvements across the organization. Responsibilities Warehouse & Fulfillment Operations • Manage day-to-day warehouse operations including receiving, inventory control, picking, packing, and shipping • Ensure accurate and timely order fulfillment across all product categories • Implement and maintain inventory management best practices to minimize shrinkage and stockouts Logistics & Freight Management • Oversee carrier relationships and negotiate freight rates to optimize shipping costs • Monitor and improve freight cost metrics with a focus on cost reduction initiatives • Coordinate with suppliers on inbound logistics and delivery scheduling Team Leadership • Hire, train, and develop warehouse staff • Set performance expectations and conduct regular reviews • Foster a safety-first culture and ensure compliance with workplace regulations Process Improvement • Identify bottlenecks and implement solutions to improve throughput • Develop and track KPIs for operational performance • Collaborate with sales and purchasing teams to forecast demand and plan capacity Vendor & Supplier Coordination • Work with key suppliers to ensure smooth receiving and resolve discrepancies • Support purchasing decisions with inventory data and turnover analysis Qualifications Required • Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field • 5+ years of experience in distribution, warehouse management, or operations • Proven leadership experience managing teams of 5+ employees • Strong understanding of inventory management systems and WMS software • Experience with freight carriers and logistics coordination • Excellent problem-solving skills and attention to detail • Drug Testing Required Preferred • Master's degree or MBA with operations/supply chain concentration • Experience in B2B distribution, ideally in signage, graphics, or related industries • Familiarity with ERP systems • Background in process improvement methodologies (Lean, Six Sigma, etc.) • Email your resume to • Forklift certification or willingness to obtain • Subject line give your favorite movie and favorite color What We Offer • Competitive salary based on experience • Health insurance and benefits package • Opportunity to shape operations at a growing company • Collaborative, entrepreneurial work environment About SignWarehouse, Inc. SignWarehouse is a leading distributor of sign-making, vinyl graphics, paint protection film, and embroidery equipment. Based in Denison, Texas, we've built strong relationships with top manufacturers and serve customers nationwide. We're a growing company with a track record of consistent year-over-year growth and a loyal customer base.