Operations Manager

Job description

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfilment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations. We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space. AutoStore – moving things forward. Operations Manager (f/m/d) The Role We are looking for an experienced operations leader to join our manufacturing site in Koszalin. This role is responsible for leading several key operational functions across the site while supporting the continued growth and development of the organization. The Operations Manager combines operational leadership, business acumen, people development, and continuous improvement to ensure strong business performance and operational excellence. Working closely with the General Manager, the Operations Manager plays an active role in decisions impacting site performance, organizational development, and the achievement of business objectives. The role also serves as deputy to the General Manager. Key Areas of Responsibility Operations Leadership Lead and develop the Planning, Procurement, Warehouse Operations, Logistics, Logistics Engineering and Order Confirmation functions. Ensure operational excellence across quality, delivery, cost, inventory and productivity metrics. Build effective end-to-end processes and foster strong cross-functional collaboration. Support business growth through operational planning and execution. Support the development of organizational capabilities required for future growth. Maintaining a safe working environment and ensuring compliance with company standards and procedures. People and Organizational Development Build and develop high-performing teams and leaders. Foster a culture of accountability, collaboration, continuous improvement, and safety. Identify and develop talent across the organization. Drive succession planning and capability building within the areas of responsibility. Lead teams effectively through periods of change and growth. Continuous Improvement Drive Lean Manufacturing and Continuous Improvement initiatives across the organization. Identify opportunities to improve efficiency, quality, productivity, and cost performance. Lead process optimization efforts using Lean tools and methodologies. Support the implementation of automation, digitalization, and new technologies. Ensure processes remain scalable and capable of supporting future business growth. Business Performance Own operational performance and delivery of business objectives within the areas of responsibility. Manage operational budgets and support cost optimization initiatives. Monitor KPIs, analyse trends, and implement corrective actions when required. Support investment projects and continuous improvement initiatives. Use data and facts to drive decision-making. Partnership with the General Manager Act as a trusted leadership partner to the General Manager. Contribute to decisions impacting site performance and long-term development. Support strategic business initiatives and organizational development efforts. Participate in local and global initiatives. Serve as deputy to the General Manager when required, assuming leadership and decision-making responsibilities during periods of absence. What We Are Looking For Experience Significant leadership experience in an international manufacturing environment. Strong business acumen with a solid understanding of plant economics and how operational decisions affect financial performance, cost, inventory, cash flow, and profitability. Experience managing budgets and being accountable for business performance Working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards. Experience leading cross-functional teams and managing complex operations spanning multiple business functions. Experience implementing Lean Manufacturing, Six Sigma and Continuous Improvement initiatives. Demonstrated success in building, developing, and leading teams. Competencies Strong leadership capabilities and the ability to build authority, engagement, and trust within teams. Ability to think strategically and translate strategy into operational execution. Ability to constructively challenge the status quo and drive change. Strong communication and relationship-building skills, with a transparent approach and genuine consideration for others. Ability to make decisions based on data analysis and facts. High level of ownership, accountability, and results orientation, combined with flexibility in a changing environment. Tools and Systems Experience working with ERP systems. Advanced Excel skills and experience using Power BI to drive data-based operational decisions. Familiarity with AI tools supporting data analysis and process efficiency will be considered an advantage. Languages Fluent Polish. Very good command of English, enabling effective communication in an international business environment. What We Offer Leadership Impact & Career Opportunity A key leadership role with significant influence on the performance, development, and future direction of AutoStore's production site in Koszalin. Opportunity to lead across multiple functions and play an active role in shaping organizational development, capability building, and business performance. Exposure to senior leadership and participation in decision-making within a growing global organization. Work Environment & Culture An international and supportive workplace as part of a Norwegian global organization that values collaboration, trust, and continuous improvement. A collaborative and inclusive culture where every employee's contribution is valued and diverse perspectives are encouraged. An innovative and safe working environment within a company experiencing strong growth while providing long-term stability. Compensation, Benefits & Development Competitive compensation package, including an annual performance bonus of up to 10% of base salary. Benefits package including private medical care (Medicover) and Lunch Pass card. Social Benefits Fund, including holiday allowance and annual holiday bonus. Personal Development Program and English language course reimbursement (50% or 100%, subject to policy criteria). One additional paid day off for volunteering activities. Access to the AutoStore D2 Merch Store with an annual allowance of NOK 2,500 (2026). Essential work tools needed in the role.