Operations Manager

Job description

We are looking for an organised, people-first generalist to keep the team running and growing. You’ll own hiring pipelines, coordinate team events and culture, manage project scheduling and delivery planning, and drive outbound outreach to prospective clients. This is a hands-on role in a small team - you’ll have real ownership across the business from day one. Tasks • Own and improve hiring pipelines and processes for technical and operational roles • Coordinate team events, culture initiatives, and onboarding to foster belonging and productivity • Manage project scheduling, resource allocation, and delivery planning • Drive outbound outreach to prospective clients and support business development • Handle operational tasks including client coordination and general administration • Support leadership with strategic planning and process improvements Requirements • Experience in operations, project coordination, or a similar generalist role • Comfortable managing multiple workstreams simultaneously • Strong written communication skills – you’ll be writing outreach and coordinating with clients • People-oriented – you care about team culture and hiring well • Self-directed and comfortable with ambiguity in a startup environment • Familiarity with project management tools (Notion, Jira, or similar) Benefits Hybrid / Fully Remote options Learning and professional growth Real ownership in a growing consultancy Team building and supportive culture events Sidekwest Technologies (Pty) Ltd is a South African software development consultancy specializing in custom digital products, AI solutions, full-stack web and mobile applications, eCommerce platforms, and tech consulting. We operate a small, high-performing team and value empathy, ownership, and excellence