Operations Manager-India Distribution (SCM)

Job description

About Us It is an exciting time to build your career at Tricon! Certified as a Great Place to Work®, Tricon has been built on a foundation of perseverance, collaboration, and entrepreneurial thinking, powered by some of the industry’s top talent. Our culture values independence and accountability, where we empower our employees to make an impact. With 30 years in business, Tricon has become a global leader in the trading and distribution of petrochemicals, polymers, and raw materials. Today, we are one of the largest privately held companies in Houston, the world’s second-largest chemical distributor according to ICIS, and ranked #35 on Forbes’ list of Top Private Companies in America. We conduct business in over 120 countries, supported by a truly multinational workforce of 1,000 employees across 40 countries. Our team delivers value to customers and partners through deep market expertise and integrated capabilities including logistics, risk management, financing, and market intelligence. Guided by our purpose to efficiently and sustainably connect the world with essential goods, Tricon plays a critical role in enabling global commerce while helping suppliers and customers focus on what they do best. At Tricon, you’ll join a global organization where scale meets agility, and where your ideas, ownership, and ambition can help shape the future of international trade. Key Responsibilities: Suppply Chain & Planning Manage the end-to-end supply chain for polymer products (PE, PP, PVC, PET, and other polymer grades). Coordinate with trading, procurement, and sales teams to ensure timely product availability based on business requirements. Develop demand forecasts and inventory replenishment plans to maintain optimum inventory levels. Monitor supply chain performance and proactively mitigate supply disruptions. Import & Customs Operations Coordinate with suppliers, freight forwarders, shipping lines, and Custom House Agents (CHA) for timely customs clearance of import shipments. Ensure all import documentation is accurate, complete, and compliant with applicable customs and regulatory requirements. Monitor customs clearance timelines and minimize demurrage, detention, and port-related costs. Resolve customs-related issues in coordination with CHA, regulatory authorities, and internal stakeholders. Ensure compliance with, Customs, GST, and other applicable import regulations. Warehouse Management Oversee day-to-day warehouse operations to ensure safe, efficient, and compliant storage of polymer products. Manage warehouse service providers and ensure adherence to agreed service levels and operational KPIs. Ensure inventory accuracy through regular cycle counts, stock reconciliations, and physical stock verification. Monitor warehouse utilization, stock aging, handling practices, and storage conditions. Develop and implement warehouse process improvements to enhance productivity and reduce operational costs. Ensure compliance with safety, quality, housekeeping, and statutory requirements within warehouse operations. Logistics & Distribution Plan and coordinate inland transportation for timely customer deliveries. Manage relationships with transporters, freight forwarders, and logistics service providers. Track shipments from origin to final delivery and proactively resolve delays. Optimize transportation routes and freight costs while maintaining service quality. Inventory Management Monitor inventory levels across multiple warehouse locations. Minimize excess, obsolete, and slow-moving inventory. Work closely with finance on inventory valuation, reconciliation, and working capital optimization. Vendor & Stakeholder Management Manage relationships with CHA partners, warehouse operators, transporters, shipping lines, and logistics vendors. Negotiate commercial terms and service-level agreements to optimize costs and service quality. Collaborate closely with commercial, finance, procurement, customer service, and sales teams to ensure seamless execution. Process Improvement & Compliance Drive continuous improvement initiatives to enhance supply chain efficiency and reduce operational costs. Ensure compliance with company policies and regulatory requirements. Identify supply chain risks and implement mitigation strategies. Reporting & Analytics Prepare and present supply chain performance reports and dashboards. Qualifications Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related discipline. Experience 8–15 years of experience in supply chain, logistics, or operations within the polymer, petrochemical, chemical, or commodity trading industry. Proven experience managing imports, customs clearance, warehouse operations, and logistics. Strong understanding of international trade, documentation, customs regulations, and warehouse management.