Operations Manager - Order Fulfillment

Job description

The Operations Manager will have operations (& all metrics), P&L and inventory management responsibility for assigned operation. This will include the management, coaching and development of direct reports, documenting and monitoring goals and objectives and seeking operational excellence through consistent execution of processes with discipline and rigor. **ESSENTIAL FUNCTIONS** - Directs, develops, implements, disseminates, and administers operations strategies and objectives to ensure the achievement of the organization’s goals and objectives. - Directs the operations meeting organizational financial objectives and meeting organizational goals. - Establishes and maintains operational policies and procedures, and oversees compliance of established Company policies. Evaluates current and proposed systems and procedures and determines and implements changes as necessary. - Contributes to the overall short-and long-range planning process and in the establishment and assessment of the organization’s annual operating budget. - Ensures attainment of efficient and economical performance in relation to profit and year-end goals. - Participates in the investigation and implementation of new services, manufacturing processes, and product or systems technologies to meet the organization’s objectives. - Participates in quarterly business reviews in conjunction with business development - As part of new business growth supports the introduction of new operational systems. - Maintains and measures all key metrics across full client base -analytical thinking required. - Demonstrate FIDELITONE's values (Curious, Customer-Centric, Accountable, Collaborative) and promote/recognize them throughout the organization.