Operations Manager – Property ManagementFull-Time | Remote | EST Hours Location: LATAM | Supporting Miami & Orlando, FloridaAbout the RoleAt Pavago, one of our clients is hiring an experienced Operations Manager to lead day-to-day operations for a growing U.S.-based residential property management company.This is a senior, hands-on leadership role — not a training or entry-level management position. You’ll lead a six-person team across leasing, operations, maintenance coordination, and business development while ensuring properties, people, and processes perform consistently.We’re looking for someone with proven property management experience who can lead teams, manage owner relationships, drive accountability, and make decisions independently.What You’ll OwnProperty Management OperationsOversee leasing, vacancies, unit turns, renewals, and rental increasesManage maintenance coordination and vendor performanceMonitor rent collections, delinquencies, and eviction processesEnsure property inspections and operational deadlines are completed on timeMaintain strong operational performance across Miami and Orlando portfoliosTeam Leadership & AccountabilityLead and manage a team of 6 employeesEstablish KPIs, expectations, and performance standardsHold team members accountable for results and deadlinesConduct coaching and performance reviewsRemove operational roadblocks and improve team executionProperty Owner & Client RelationsServe as a key point of contact for property ownersProvide proactive portfolio and operational updatesHandle escalations professionally and confidentlyMaintain strong owner relationships and support client retentionPerformance & Process ImprovementMonitor portfolio and operational KPIsIdentify inefficiencies and improve workflowsEnsure consistent processes across marketsPartner with leadership on growth and operational initiativesWhat We’re Looking For5+ years of property management experience2+ years managing teams within a property management companyHands-on experience with:Leasing & vacancy managementUnit turnsMaintenance coordinationRent collectionsLease renewalsEvictionsOwner relationsExperience working directly with property ownersExperience leading remote teamsFluent English and SpanishStrong leadership, accountability, and decision-making skillsComfortable managing multiple priorities in a fast-paced environmentAvailability during U.S. EST business hoursStrongly PreferredResidential property management experienceMulti-market operations experienceBuildiumQuickBooksMonday.comWhat Success Looks LikeStrong team accountability and executionReduced vacancies and efficient unit turnsTimely collections, renewals, inspections, and maintenanceHigh owner satisfaction and retentionReliable performance across Miami and OrlandoClear KPIs and operational visibilityFewer escalations through proactive problem-solvingWhy Join?Fully remote leadership opportunitySignificant ownership and autonomyDirect impact on a growing property management businessOpportunity to lead and develop a high-performing teamAbility to improve systems, processes, and portfolio performanceLong-term leadership growth potentialInterview ProcessApplication ReviewSpark Hire Intro VideoProperty Management Operations AssessmentClient InterviewOffer & OnboardingWhat Happens After You ApplyQualified applicants will receive a Spark Hire invitation to complete a short Intro Video. This allows the hiring team to learn more about your property management experience, leadership background, English/Spanish communication, and experience managing teams and property owners.Please check your inbox and spam/junk folder for the invitation.Apply NowIf you have proven experience leading property management operations, managing teams, working directly with owners, and driving portfolio performance, we’d love to hear from you.#LI-AG1 #PropertyManagement #OperationsManager #PropertyManagementJobs #RealEstateOperations #ResidentialPropertyManagement #Buildium #LATAMJobs #RemoteJobs #BilingualJobs
Operations Manager – Property Management
Full-Time | Remote | EST Hours
Location: LATAM | Supporting Miami & Orlando, Florida
About the Role
At Pavago, one of our clients is hiring an experienced Operations Manager to lead day-to-day operations for a growing U.S.-based residential property management company.
This is a senior, hands-on leadership role — not a training or entry-level management position. You’ll lead a six-person team across leasing, operations, maintenance coordination, and business development while ensuring properties, people, and processes perform consistently.
We’re looking for someone with proven property management experience who can lead teams, manage owner relationships, drive accountability, and make decisions independently.
What You’ll Own
Property Management Operations
- Oversee leasing, vacancies, unit turns, renewals, and rental increases
- Manage maintenance coordination and vendor performance
- Monitor rent collections, delinquencies, and eviction processes
- Ensure property inspections and operational deadlines are completed on time
- Maintain strong operational performance across Miami and Orlando portfolios
Team Leadership & Accountability
- Lead and manage a team of 6 employees
- Establish KPIs, expectations, and performance standards
- Hold team members accountable for results and deadlines
- Conduct coaching and performance reviews
- Remove operational roadblocks and improve team execution
Property Owner & Client Relations
- Serve as a key point of contact for property owners
- Provide proactive portfolio and operational updates
- Handle escalations professionally and confidently
- Maintain strong owner relationships and support client retention
Performance & Process Improvement
- Monitor portfolio and operational KPIs
- Identify inefficiencies and improve workflows
- Ensure consistent processes across markets
- Partner with leadership on growth and operational initiatives
What We’re Looking For
- 5+ years of property management experience
- 2+ years managing teams within a property management company
- Hands-on experience with:
- Leasing & vacancy management
- Unit turns
- Maintenance coordination
- Rent collections
- Lease renewals
- Evictions
- Owner relations
- Experience working directly with property owners
- Experience leading remote teams
- Fluent English and Spanish
- Strong leadership, accountability, and decision-making skills
- Comfortable managing multiple priorities in a fast-paced environment
- Availability during U.S. EST business hours
Strongly Preferred
- Residential property management experience
- Multi-market operations experience
- Buildium
- QuickBooks
- Monday.com
What Success Looks Like
- Strong team accountability and execution
- Reduced vacancies and efficient unit turns
- Timely collections, renewals, inspections, and maintenance
- High owner satisfaction and retention
- Reliable performance across Miami and Orlando
- Clear KPIs and operational visibility
- Fewer escalations through proactive problem-solving
Why Join?
- Fully remote leadership opportunity
- Significant ownership and autonomy
- Direct impact on a growing property management business
- Opportunity to lead and develop a high-performing team
- Ability to improve systems, processes, and portfolio performance
- Long-term leadership growth potential
Interview Process
- Application Review
- Spark Hire Intro Video
- Property Management Operations Assessment
- Client Interview
- Offer & Onboarding
What Happens After You Apply
Qualified applicants will receive a Spark Hire invitation to complete a short Intro Video. This allows the hiring team to learn more about your property management experience, leadership background, English/Spanish communication, and experience managing teams and property owners.
Please check your inbox and spam/junk folder for the invitation.
Apply Now
If you have proven experience leading property management operations, managing teams, working directly with owners, and driving portfolio performance, we’d love to hear from you.
#LI-AG1 #PropertyManagement #OperationsManager #PropertyManagementJobs #RealEstateOperations #ResidentialPropertyManagement #Buildium #LATAMJobs #RemoteJobs #BilingualJobs
Pavago - Connecting You to Global Remote Opportunities 🌍At Pavago, we redefine the boundaries of talent recruitment. Dive into a world where your geographical location doesn't restrict your career aspirations. As a distinguished international recruitment agency, we specialize in connecting remote talents with companies eager to tap into global expertise.🌟 Why Consider Opportunities Through Pavago?Competitive Pay: Command the salary you deserve, regardless of where you reside.Broad Horizons: Unlock a wide array of remote positions spanning diverse industries and regions.Skill Enrichment: Work alongside international teams, contribute your unique insights, and amplify your career trajectory.Whether you're a seasoned professional hunting for a novel global venture or a budding talent keen on leaving an international imprint, Pavago is your conduit to businesses that appreciate and seek out worldwide perspectives.Embrace a realm where opportunities transcend borders. Together, let's pioneer the next era of remote work. 🚀Explore global opportunities with us today!"
Pavago - Connecting You to Global Remote Opportunities 🌍
At Pavago, we redefine the boundaries of talent recruitment. Dive into a world where your geographical location doesn't restrict your career aspirations. As a distinguished international recruitment agency, we specialize in connecting remote talents with companies eager to tap into global expertise.
🌟 Why Consider Opportunities Through Pavago?
Competitive Pay: Command the salary you deserve, regardless of where you reside.
Broad Horizons: Unlock a wide array of remote positions spanning diverse industries and regions.
Skill Enrichment: Work alongside international teams, contribute your unique insights, and amplify your career trajectory.
Whether you're a seasoned professional hunting for a novel global venture or a budding talent keen on leaving an international imprint, Pavago is your conduit to businesses that appreciate and seek out worldwide perspectives.
Embrace a realm where opportunities transcend borders. Together, let's pioneer the next era of remote work. 🚀
Explore global opportunities with us today!"