Operations Monitor

Job description

Job Title: Operations Monitor Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US Anticipated Posting End: 1/1/2099 The Opportunity: CACI is seeking an Operations (OPS) Monitor to support a 24x7 Government mission in a fast-paced operational environment. As an OPS Monitor, you will provide continuous monitoring of mission systems, maintain operational awareness, identify and document anomalies, and ensure timely notification and escalation of operational events. This position serves as a critical member of the operations team by supporting mission continuity through vigilant system monitoring, accurate reporting, and effective communication with Government personnel and technical support teams. The ideal candidate thrives in a high-tempo environment, demonstrates exceptional attention to detail, and can effectively communicate operational status while following established procedures. Work Schedule This position supports a 24x7 operational mission and requires 12-hour rotating shifts, including days, nights, weekends, and holidays. ​ Responsibilities: · Monitor operational systems and mission status within a 24x7 operations environment. · Continuously observe system health and identify operational anomalies or abnormal conditions. · Notify appropriate Government personnel and technical support teams when issues are identified. · Perform basic operational troubleshooting in accordance with established procedures before escalating issues when appropriate. · Document operational events, incidents, and system status within designated reporting and tracking systems. · Maintain accurate operational logs and shift turnover documentation. · Brief Government customers on system status, operational impacts, and ongoing events as required. · Coordinate with internal support teams to ensure timely awareness of mission-impacting events. · Escalate incidents following established operational procedures and reporting timelines. · Maintain situational awareness across multiple operational systems simultaneously. · Utilize Microsoft Office applications, including Outlook and PowerPoint, along with Government-provided monitoring and reporting tools. · Follow established Standard Operating Procedures (SOPs), checklists, and reporting requirements. · Support mission continuity through effective communication during shift turnovers. · Maintain security requirements while operating within a classified environment. Qualifications: Required: · Active TS/SCI security clearance with Counterintelligence (CI) Polygraph. · Ability to work 12-hour rotating shifts, including days, nights, weekends, and holidays to support a 24x7 mission. · Experience supporting operations, watch floor, intelligence operations, or similar operational environments. · Strong written and verbal communication skills. · Ability to monitor multiple information sources while maintaining attention to detail. · Experience documenting operational events and maintaining accurate logs. · Ability to prioritize competing operational requirements in a dynamic mission environment. · Proficiency with Microsoft Office applications, including Outlook and PowerPoint. · Ability to follow established operational procedures while exercising sound judgment during mission events. Desired: · Two or more years of experience supporting Government or DoD operational missions. · Previous experience in a 24x7 operations center, watch floor, command center, or enterprise operations environment. · Experience supporting multi-intelligence (SIGINT, GEOINT, or related intelligence disciplines). · Familiarity with operational monitoring or enterprise monitoring tools. · Prior military, intelligence community, or signal operations experience. · Experience providing operational briefings to Government customers or senior leadership. · Ability to rapidly assess operational - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $75,200 - 158,100 USD CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.