Operations Project Lead

Job description

**Are you ready to get the Easygo Edge?** Own how operational projects come together end to end across VIP, Customer Operations, Responsible Gaming, Sportsbook and Casino for one of Australia's tech powerhouses. You're comfortable making calls in ambiguous situations, scoping things accurately and keeping them on track when priorities shift. Play a critical part in equipping Operations for growth, regulatory integrity and long term success. **What you’ll build with us:**Shaping the operational project roadmap alongside the Operations Manager means owning plans, timelines and resourcing across multiple initiatives, while keeping regulated market projects compliant and audit ready. Risks surface early, post-implementation reviews stay sharp and progress remains visible through reporting cadences and steering forums, in partnership with Compliance and senior stakeholders.*We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high-impact work.* **Who is Easygo?** We’re a high-growth, high-velocity tech company with millions of eyeballs on us every day. *We’re building the future of fearless tech.* We’re the creators behind some of the most popular brands including Stake, KICK and Easygo Games. While they command a fierce global following, our crew is employed directly by Easygo and that’s where the real fun happens. We’re always looking for people who are hungry, humble and move fast. People who are ready to *Unify*, *Disrupt* and *Evolve* with us. With us you’ll grow faster and go further. Your work has impact. And that gives you an edge you can’t get anywhere else. **The impact you’ll make:** - Lead end-to-end delivery of operational projects, from scoping through to measuring outcomes - Own project plans, timelines, dependencies and resourcing across multiple concurrent initiatives - Shape the operational project roadmap alongside the Operations Manager, taking ownership of high-impact, cross-department initiatives - Act as delivery owner for regulated market projects, ensuring compliance and delivery standards are consistently met - Partner with Compliance and senior stakeholders to keep project outputs aligned with jurisdictional requirements - Manage, mentor and develop a team, allocating work and building capability across the group - Own project and process documentation, maintaining SOPs and delivery frameworks across regulated and non-regulated areas - Facilitate delivery governance rituals including project updates, reporting cadences and leadership check-ins - Serve as an escalation point for delivery risks, enabling faster and more effective decision-making - Support market expansion by preparing operations for new regulatory environments **Your track record:** - Proven success delivering operational or business projects in a fast paced or complex environment - Strong experience developing and improving SOPs, frameworks and process documentation - Experience directly managing and developing team members, with the ability to scale people leadership capability - Track record of running multiple concurrent initiatives to time, scope and quality - Strong project management and change management skills, with familiarity across delivery methodologies - Excellent communicator capable of influencing at all levels, including senior stakeholders - Strategic thinker with strong commercial and operational acumen - Deep understanding of operational and project tools such as Confluence, Jira and Notion **Bonus points if you also have:** - Experience within iGaming or online entertainment industry **Here are our benefits and perks:** **Sharpening your edge** - The ultimate sandbox. Exciting, on-the-job learning opportunities. - 1 in 3 of our people level up their roles every year. If you deliver, you move. **Competitive pay and bonus scheme** - Market-synced pay that respects your craft and location. - Performance-based bonus recognition based on your impact (up to 20%). - Help us build our crew and get paid for it with our high-value referral bonus. Because great people know great people. **Other perks** - 18 weeks paid parental leave for primary carers - Smooth Parental Return: Ease back into work with 12 weeks of transition support, including fully paid Fridays off during your first three months back - Access to Employee Assistance Program - Wednesday massages - In-house baristas serve you free coffee, fresh juices and smoothies. - Daily catered breakfast and regular company-wide events. - Snack walls and drink fridges on every floor. - Fun, modern office spaces. Pool tables, table tennis, gaming consoles and an F1 simulator. **We play fair. We hire fair.** True to our value of ‘Play fair’ we always hire fair. Our work and our brands are fuelled by our diverse culture. We hire for talent and grit. But we never discriminate. Your race, religion, nationality, gender identity or expression, sexual orientation, age, marital, veteran, or disability status won’t affect our hiring decision, or your trajectory here. Come as you are and get the Easygo edge.