Operations Specialist

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand its team. We are seeking an organized, motivated, and passionate Operations Specialist to join our team of talented and inspiring colleagues in a fast-paced environment.

As an Operations Specialist, you will support strategic special projects and the team's ongoing operational needs. You will partner with sales, product, engineering, and operations to oversee a portfolio of enablement programs. The ideal candidate will have a sharp mind for solving problems pragmatically. You have a strong talent for aligning goals across cross-functional teams by bringing structure, teamwork, and critical thinking.

Qualifications / Skills

• 2+ years of experience in operations, business administration, project coordination, executive support, or a related field,
• Strong organizational and time management skills with the ability to prioritize competing responsibilities,
• Excellent written and verbal communication skills,
• Exceptional attention to detail and follow-through,
• Ability to work independently while collaborating effectively with a cross-functional team,
• Proficiency with Google Workspace or Microsoft Office applications,
• Strong problem-solving skills and a proactive approach to managing work,
• Experience in healthcare, SaaS, technology, or other fast-paced, high-growth environment,
• Familiarity with a project management or work management platform,
• Experience supporting business operations or administrative functions,
• Demonstrated ability to improve processes and manage multiple priorities,
• Ability to work with Eastern US time, with typical work days from 16:00 to 00:00 Turkey time,
• Perfect English skills, both written and oral,
• Residing in the Istanbul city center.
  

Benefits we offer

• Competitive salary
• Flexible vacation and PTO policies
• Fully remote work opportunities
• Training, mentorship, and coaching from leadership

Please bear in mind that:

• This is a permanent-term contractor job opportunity with Medsien Inc.
• This position is based in Istanbul, requiring 16:00-00:00 workdays.
• All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.

Our Process

We’ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!