Operations Specialist

Job description

**This is a remote position.** **Company Mission:** Our mission is to reduce the cost of capital across the world. **About the Company:** We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards. We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients. **Cultural Values:** 1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details. 2. Minimalist - We are spartan in our design, in our code, and even in our processes. 3. Speed of execution - We move fast & value decisiveness. We think speed drives quality. **Responsibilities** - Reviewing security documents for completeness and recording requirements - Filing security documents with appropriate governmental entities - The verifying client provided documents during the account creation process - Assisting in the preparation and filing of account closing documents - Assisting other departments with document requests and record-keeping **Requirements** - At least 2 years (and above) experience in handling US Loan or Mortgage tasks - Must Have: Knowledge and experience regarding the following: Liens, Deed of Trust, Vesting, HELOC Refi - Superb communication, collaboration, and problem-solving skills - Proficiency, speed, and accuracy in written communication - Fluency, clarity, and good diction in English - Great organizational skills & time management abilities - Experience using customer communication and task management programs, Google Drive, and Email - Bachelor's Degree or comparable work experience in financial services - Flexibility to work US Pacific time 9 AM to 7 PM (with a 1-hour break time in between) - **Must be based in the Philippines** \*\*\*Due to the volume of applications we receive, only qualified candidates will be contacted. \*\*\*Pay is negotiable and commensurate to experience