Operations Specialist

Job description

About Us inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP! About the Role We are seeking a highly organised, proactive, and trusted Operations Specialist to support the growth and day-to-day running of our Australian business. Working directly with the Regional Leader, this role combines business operations, executive support, and people administration responsibilities. You will act as a key operational partner, ensuring the office runs efficiently while supporting employee lifecycle activities, coordinating business initiatives, and handling sensitive and confidential matters with professionalism and discretion. This is an ideal opportunity for an experienced Executive Assistant, Office Manager, Operations Coordinator, or People Operations professional looking to play a strategic role within a high-growth technology business. What you’ll be doing Partner directly with the Australian Regional Leader to support daily business operations and strategic initiatives. Manage office operations, facilities, suppliers, workplace requirements, and administrative processes. Coordinate onboarding, offboarding, employment documentation, and employee lifecycle administration. Support probation reviews, employee record management, and HR-related coordination activities. Assist with recruitment activities including interview scheduling, candidate communications, and offer administration. Handle sensitive and confidential employee matters with the highest levels of professionalism and discretion. Manage executive calendars, travel arrangements, meetings, and leadership team coordination. Prepare reports, presentations, meeting materials, and internal communications. Organise office events, team activities, and employee engagement initiatives. Identify and implement operational improvements that enhance efficiency and employee experience. What We Can Offer You Steep Learning curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve. Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company. Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team. A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help. Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month. Employee Recognition: Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them. Skills We Need for This Role Previous experience in an Executive Assistant, Office Manager, Operations, Business Support, or People Operations role. Demonstrated experience supporting senior leaders, executives, or business unit leaders. Strong organisational and time management skills, with the ability to manage multiple priorities simultaneously. Exceptional attention to detail and a commitment to delivering high-quality work. Proven ability to handle confidential information with professionalism, maturity, and discretion. Excellent written and verbal communication skills. Experience supporting employee lifecycle activities including onboarding, offboarding, and probation management. Strong stakeholder management skills and the confidence to build relationships across all levels of the organisation. Self-motivated, proactive, and comfortable working autonomously in a fast-paced environment. Experience using Microsoft 365 and business productivity platforms. Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.