Operations Specialist

Job description

We are currently recruiting for an Operations Specialist to work in our Technology Services department. The individual chosen will be responsible for ensuring the smooth and effective operations of all of the Credit Union's computer systems. Ideal candidates will have an in-depth understanding of PCs and a basic knowledge of networks along with the ability to implement all aspects of hardware and/or software rollout for desktops and laptops. Responsibilities include, but are not limited to: Performing daily computer operations tasks as scheduled; responsible for the operation of the CORE system and related hardware. Interface with users as needed to maintain production environment; starting and monitoring batch and on-line jobs; working with and communicating any hardware problems to management and appropriate vendors as needed. Providing technical assistance on hardware, software, or communication problems encountered by the credit union staff. Researching, modifying, testing, and installing hardware and software additions or replacements. Monitoring help-desk phone lines; entering appropriate information into help-desk software for assignment and tracking. Managing any problems relating to the credit union operations services or systems to the appropriate vendor. Benefits include: Medical, Dental and Vision - with no waiting period for coverage! 401(k) with employer match and non-elective employer contribution Paid Vacation, Sick time and Holidays Life Insurance Short-Term and Long-Term Disability Insurance Employee Assistance Program Tuition Assistance Program Professional Development Programs Discounted Loan Rates and Fees Equ al Employment Opportunity Commitment Mid-Hudson Valley Federal Credit Union (MHV) is an Equal Opportunity Employer. It is our policy to recruit and select applicants for employment without regard to age, sex, sexual orientation, religion, race, creed, color, national origin, military or veteran status, marital status, disability, genetic information, predisposition or carrier status, domestic violence victim status, or any other status protected by applicable law. Reasonable accommodation is provided in compliance with state and federal law. Please tell us if you require a reasonable accommodation to complete the screening and hiring process or if some sort of change or adjustment to the application/interviewing process is required.