Operations Standards Support Administrator - Location - Eastwood Head Office

JOB JOB PURPOSE To provide administrative and compliance support to the Harsco Rail Operations Management Team, ensuring the business remains compliant with regulatory, industry, and internal standards. The role is responsible for managing key competence, training, medical, and licensing systems, including TDL, Sentinel, CMS, and employee medical records, while assisting in the coordination of training activities, maintaining accurate records, and supporting the ongoing competency and compliance requirements of the workforce. KEY RESULT AREAS Maintain accurate and concise records and documentation Timely arrangement of courses, medicals and preparation of training materials Qualifications & Experience Experience of Customer relations Experience of working with suppliers Excellent administrative skills with minimum 3 years’ experience Knowledge of Sentinel Scheme would be desirable but not essential Knowledge of Train Drivers mandatory documentation and distribution would be desirable but not essential Technical Skills Excellent IT skills including PowerPoint, Excel, Word Emergency First Aid & Fire Safety Risk Assessment Behaviours Analytical Skilled communicator at all levels Ability to prioritise effectively Able to develop working relationships internally and externally Process driven/teamwork Able to negotiate Proactive, self-motivated and ability to work with little supervision Ability to prioritise effectively Adheres to deadlines/ time management skills Attention to detail RRE RESPONSIBILITIES & DUTIES To assist in ensuring that Harsco Rail maintains compliance with all internal and industry standards relating to Train Driving and Operations. To assist with any internal and external audits providing information and documentation as required To ensure data relating to employee competence is input into the appropriate system with the necessary data accuracy maintained Provide information and reports as necessary for the Driving Standards Manager, Professional Head of Operations and Competency Management & Training Coordinator To undertake any occupational or vocational training as required To ensure Train Driver Route knowledge information is continually updated, accurate and available at any time for review, including on the Route Risk Register Assist crew with route learning materials, Maps, DVDs & Cab Access Obtain / renew Cab Pass agreements as required Arrange training venues Organise and print course resources Source and arrange medical suppliers and external training providers Collate and manage training records including feedback, certificates and attendance records Support the Management of the Sentinel Scheme administration and all records including Contracts of Sponsorship Monitor and arrange medicals, Drugs & Alcohol testing, PTS, COSS and other training and re-certifications as required Support the maintenance of the Harsco Rail CMS for all safety critical staff Arrange occupational Psychometric assessments as required Administer Harsco Safety Critical Work ID cards (SCWID) Administer Train Driving License and TDLCR complimentary certificates when required Ad hoc duties as required by your Line Manager HEALTH, SAFETY & ENVIRONMENTAL RESPONSIBILITIES To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions at work. Contribute to the delivery of company occupational health and welfare, safety and environmental improvement plans. Only undertake work for which you have been trained and (if required) certified competent. To comply with Risk Assessments, method statements and safe systems of work. Maintain and utilise all PPE provided by the employer. Co-operate with your employer on health, safety and environment. Make safe any unsafe conditions where practical and challenge unsafe work practices. Inform your line manager, supervisor or health and safety representative of any unsafe occurrences Report all, and assist with investigating relevant accidents, incidents and near misses Additional responsibilities as identified for Managers in PRO/S/G/015 Harsco is committed to diversity and inclusivity in the workplace, ensuring equal opportunities for all employees and applicants. Harsco Rail, a worldwide division of Enviri Corporation, is a technological and innovative global supplier of railway track Maintenance of Way (MoW) products and services with over 100 years of operations. Harsco Rail provides expert engineering, vehicles and equipment, innovative technology, safety technology, dedicated parts and services, contracting services, and quality maintenance from nine main locations in the United States, the United Kingdom, Germany, India, Brazil, China, and Australia. Additional information can be found at .