Operations Strategy Consultant

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Operations Strategy Consultant – Make an Impact at the Forefront of Innovation and Thermo Fisher China Growth strategy. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. The Operations Strategy Consultant contributes to the overall success of the proposal development process from receipt through client decision, in order to increase the RFP hit rate and positively impact business growth; through recommendation and implementation of operational strategy for proposal, bid defense, accountability for all related deliverables and successful management of the process. Leverages all opportunities to achieve targets while enhancing customer relations. Primarily responsible for RFPs and supplemental documents for single or multi service/region clinical development protocols or programs and simple to moderate RFIs. We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. What You'll Do: • Identify and recommend operational proposal strategic plans for your assigned area (TA or Segment) or region(i.e. China) that align with the commercial win strategy; determine the level of proposal deliverable and key operations messages, and manage the triage process within clinical operations to meet proposal deliverables. • Ensure the budget reflects the operational strategy and oversee achievement of profitability targets. • Partner with Clinical Operations, the Commercial Organization, and GPD to enhance proposal efficiency management in order to decrease COS. • Drive the development of the operations segment of the proposal deliverable within prescribed timelines, disseminate operational strategy to the proposal team, and develop KPIs to ensure a successful operations segment of the deliverable. • Collaborate with the cross-functional team in a matrix environment to establish an efficient and aligned process within clinical operations. • Manage the operations escalation process and advise the commercial strategy team. • Assess cross-functional satisfaction and recommend future strategies and actions to ensure the overall success of the process and outcomes. • Recommend and implement revisions for Clinical Operations post-award to successfully execute the proposal. Education and Experience Requirements: •Bachelor's degree or equivalent and relevant formal academic / vocational qualification •Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years’) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities: • Has ability to persuade, convince and influence/impress others, demonstrating leadership capability • Working knowledge and understanding of clinical project management, the business organization and functional areas • Possesses cultural awareness and sensitivity, sound interpersonal skills, is flexible and able to adapt to changing situation, customer relationship management skills. Demonstrates strong commercial awareness • Organized, proficient at multi-tasking, with excellent attention to detail. Ability to work in a high pressure/time sensitive environment, capability to handle multiple issues on multiple projects simultaneously • Demonstrates solid experience/proficiency in proposal development, demonstrated project management and planning skills • Experience of leading, liaising and coordinating with cross functional teams. Able to apply range of negotiation skills and techniques to achieve results • Collaborates and builds peer and effective team relationships, able to motivate, evidence of coaching and mentoring skills • Demonstrates analytical skills, effective oral and written communication skills. Strong attention to detail, prioritization and time management skills • Has sound understanding of sponsor/CRO business practices. Working knowledge of operational/financial practices, SOPs, GCPs, and FDA/ICH guidelines Working Environment: Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: • Exposure to high pressure, intense concentration needed • Must pay constant attention to detail-visual, mental • Must be able to multi-task constantly • Frequent interaction with clients / associates required • Long, varied hours required occasionally • Travel and rotating shifts required on rare occasions • Exposure to toxic materials on rare occasions Why join us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.