Operations Supervisor

Job description

Oversee the project's programmatic activities and daily operations to ensure effective execution. Review reports and implement programs to ensure compliance with contractual obligations and regulatory requirements. Analyze operational processes and procedures to identify opportunities for performance optimization. Define and establish clear operational goals aligned with project objectives. Prioritize tasks and adapt service delivery strategies as needed to meet evolving demands; may supervise staff. Maintain a thorough understanding of all technical aspects of operational units. Stay current with applicable federal, state, and local laws, regulations, and policies related to welfare and workforce development programs. Drive performance and productivity across teams and project areas. Delegate responsibilities and provide guidance to staff to meet or exceed performance standards; monitor performance and recommend coaching and or corrective actions when necessary. Facilitate regular meetings with partners to promote open and consistent communication. Coordinate and oversee training activities to ensure staff are equipped to implement project activities effectively. Contribute to the development and maintenance of standard operating procedures. Perform other duties as assigned to support project success. Preferred associate degree in a related field or a minimum of two years’ work experience in a related field, or a satisfactory equivalent of education and experience Experience organizing, planning and developing program operations at a supervisory level Knowledgeable about community resources and able to work with and relate to job seekers and be culturally sensitive Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s) Ability to work independently/self-starter while remaining in communication Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems Bilingual a plus Proficient in MS Word and Excel systems, and the ability to learn specialized databases and software Current driver’s license (with low-risk driver rating) and automobile liability insurance All information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law. We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.