Operations Supervisor

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual… ​ ​ To join our team as an Operations Supervisor. The Operations Supervisor – Analysis & Program Processing leads a hybrid team of analysts and application processors supporting CLEAResult’s commercial energy efficiency programs. This role ensures that all processing workflows are executed efficiently and accurately, while also driving data analysis efforts that support program performance tracking, reporting, and decision-making. The ideal candidate will bring a strong balance of technical, analytical, and people management skills. ​ ​ Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. ​ ​ For this opportunity, you’re a great fit if you can… ​ Supervise and coach a team composed of analysts and processing staff Design, document, and optimize operational workflows for application processing, ensuring clarity, compliance, and efficiency Oversee daily processing tasks to ensure timely review of applications and adherence to quality and contractual standards Lead the team’s analysis function: track key performance indicators, generate insights, and support reporting needs for internal and external stakeholders Collaborate with Engineering, Account Management, and other cross-functional teams to resolve complex application or data issues Provide performance feedback, monitor team productivity, and support professional development of staff Coordinate with the Operations Manager on resource planning, performance trends, and improvement initiatives Create training materials and SOPs to support consistent and scalable operations Champion process improvement through automation, analytics, and thoughtful workflow redesign Oversee Client Reporting Present Data Analysis to Client ​ ​ In this exciting career opportunity, you will have… 5-8 years’ experience Bachelor’s degree preferred - Data Analytics, Environmental Science, Energy, or a related field, or equivalent work experience ​ DOT Requirements If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. Compensation Range $55,700.00 - $83,500.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.