Operations (Tech Startup)

Job description

HydroNeo is a fast-growing international startup revolutionizing the global aquaculture industry through smart farming technology. As the market leader in Thailand, we are transforming our Smart Farm Management System into the HydroNeo Aquaculture Super App — backed by strong Thai and international investors, BOI support, and an international team of 30+ people. We’re looking for a proactive Operations Staff member to be the backbone of our Bangkok hub. This isn’t a "sit-behind-a-desk-all-day" kind of role it’s where the physical meets the digital. You will be the vital link between our technology and our customers. Reporting directly to the Head of Operation , you’ll ensure our hardware is tested, packed, and shipped with precision. When our support team heads out to the farms, they’ll rely on you to make sure they have exactly what they need to succeed. Tasks Operations & Logistics Master of inventory: From receiving shipments to conducting inventory audits, you keep our stock flowing smoothly. Get Technical: Assemble hardware kits, test connectors/cables, and perform basic electrical setups. Logistics Guru: Pack orders, coordinate with couriers, and manage the documentation that keeps our products moving across Thailand and beyond. Team Support: Act as the "pit crew" for our Support Team, prepping tools and parts for their field visits. Scale Up: Suggest better ways to work. We’re a startup—if you see a way to make a process faster or better, we want to hear it. Requirements Physically Active: Comfortable lifting parcels up to 20 kg and staying on your feet. Detail-Oriented: You notice the small things, a missing cable or a mislabeled box doesn't get past you. Tech-Savvy: Skilled in working with wiring, tools, and basic hardware assemblies, with a practical understanding of electrical components and systems. Communicator: Good written and spoken English to coordinate with our international team. Reliable: You take pride in high-quality work and never miss a deadline Willingness to occasionally travel within Thailand for support visits and events Motivated to grow in a fast-paced startup - and not looking for a typical 9-to-5 corporate job Language: Thai and English Benefits Direct impact on HydroNeo’s customer experience and operations in Thailand We are scaling fast. This role is a pathway to becoming a Logistics Lead, Operations expand, or Hardware Specialist . You’re helping farmers grow food more sustainably. Culture, Friendly, Dynamic, fast-paced, flexible and mission-driven. No boring corporate silos here. Competitive salary and benefits Ability to develop into senior support, operations, or customer success roles Employee Stock Options (ESOP) — share in HydroNeo’s long-term success Training and mentoring from experienced teams in Thailand and abroad Opportunities to travel for on-site work, training sessions, and participation in industry expos Meaningful work in a company improving sustainability in aquaculture Ready to Dive In? If you’re a problem-solver who enjoys a "hands-on" challenge, we want to meet you! Apply Now: Linkin HydroNeo Location: Skulthai Surawong Tower, 141/8 , Floor 9 Surawong Road, Suriyawong , Bangrak, Bangkok 10500 Work Type: Full-time