Order Experience Team Lead

Job description

**This role works a morning shift with the hours of work being 7:00 a.m. - 3:30 p.m.** **The Role**Picture this: you're working for one of the fastest-growing eCommerce businesses in the world. Your core product is manufactured in-house. It's highly configurable, allowing customers to select from over twenty different material variations. Oh - and this level of customization is offered across over 200 different electronic devices. All of these SKUs need to be picked in various combinations by the Order Experience team. Who leads that team? Not you. At least, not yet. Let's see if we can change that. Optimization is why you get out of bed in the morning - in fact, you've found the optimal way to get out of bed. Whether you're analyzing several months of fulfilment data, coaching your team on effective techniques, allocating time for special requests, or implementing technology driven solutions - you're the glue holding the ship together and the propulsive wind in its sails. Our question is: if you were in our shoes, would you hire yourself? If you answered "yes," you're either the candidate of our dreams, or supremely overconfident. Keep reading to find out which it is. **The Environment**At dbrand, expect a clean, modern, well-lit warehouse with desks, chairs, and countless rows of inventory bins. The organization of those bins is immaculate. After all, it needs to be -- the less time we waste hunting for products, the more time we spend ensuring that the dbrand purchasing experience is second to none for our legion of adoring cult-like customers. We work in an environment where technology drives everything that we do. It also favours and rewards those with unparalleled foresight and organizational skills. That goes double for our prospective Order Experience Team Lead, who's able to immerse themselves in the finer details without losing sight of the bigger picture. Before you can get the opportunity to lead our dynamic team and further develop our fulfilment process to continue driving best-in-class quality products and distinctive customer experiences, you'll need to prove yourself. Let’s see if you’ve got what it takes…