Order Processing/ Customer Service Executive

Job description

KEY RESPONSIBILITIES: Required to process sales orders and returns in a timely and accurate manner Attend to inquiries & process quotes according to customer requirements Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders Provide necessary product and service-related information to customers QUALIFICATIONS & SKILLS/REQUIREMENTS: Minimum 2 years of working experience in BPO/Customer Service/Operation Outstanding written and verbal communication skills Good knowledge of Electrical/Industrial products would be an added advantage Willing to work according to the Australian calendar and Australian working hours WHAT WE OFFER YOU: An attractive remuneration package. A friendly and flexible work environment. A good work-life balance. Enhance your skills through direct involvement with international standards and practices. Gain international exposure through collaboration with experienced Australian teams. Opportunities for professional growth and development.