Order to Cash Operations New Associate-Voice

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at What would you do? The New Associate – Order to Cash is responsible for supporting end-to-end O2C operations including Billing, Accounts Receivable (AR), Cash Applications, and Reconciliations. The role ensures timely and accurate processing of customer transactions, adherence to SLAs, and compliance with internal controls while delivering high-quality service to clients. What are we looking for? Qualifications: Bachelor - degree with Finance specialization Years of Experience :0 to 1 years Roles and Responsibilities: •Key Responsibilities Order to Cash Operations • Execute day-to-day Order to Cash (O2C) activities in line with defined processes and service level agreements (SLAs). • Understand end-to-end O2C flow from order booking to cash realization. Billing • Perform accurate and timely invoice generation as per customer contracts and pricing terms. • Validate billing data, resolve billing discrepancies, and coordinate with upstream/downstream teams. • Ensure compliance with client-specific billing guidelines and tax requirements. Accounts Receivable (AR) • Maintain customer accounts and monitor open receivables and aging. • Support AR activities including posting, adjustments, credit/debit notes, and write-offs as per policy. • Assist in reducing Days Sales Outstanding (DSO) by following standard AR processes. Cash Applications • Apply customer payments accurately against open invoices using remittance advice. • Handle lockbox, bank transfers, and electronic payments. • Identify and resolve unapplied and unidentified cash in a timely manner. Reconciliations • Perform bank, cash, and AR reconciliations to ensure ledger accuracy. • Investigate and resolve reconciliation differences and mismatches. • Support period-end and month-end close activities. Key Skills & Competencies • Strong attention to detail and analytical skills • Ability to work independently with limited supervision • Effective communication with internal teams and clients • Time management and SLA-driven mindset • Willingness to support 24×7 rotational shift operations as required • Complete Work from office Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.