Organizational Change Management Lead Consultant

Job description

Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking an Organizational Change Management (OCM) Lead Consultant (Hybrid – Chicago, IL). The OCM Lead will report to the Director of Enterprise Change Management and play a key role in driving technology change management efforts for the CIDT program. This is a full-time hybrid position based in Chicago, IL (Monday–Friday, 9 AM–5 PM CST). The role is primarily remote but may require on-site presence for meetings and workshops in the Chicago Loop office under special circumstances. The OCM Lead applies a structured methodology to support adoption of CIDT initiatives through change impact assessments, stakeholder analysis, communication, and training strategies. Job Responsibilities: Implement OCM methodology, playbook, and toolkit across CIDT projects, including change impact analysis, stakeholder management, communications, training, and readiness activities. Lead change management workstreams and coach senior leaders, managers, and project leaders on their roles in change. Manage OCM delivery by establishing milestones, timelines, and adoption metrics to measure effectiveness. Oversee program and project communications, ensuring multi-channel engagement for internal and external audiences. Develop and coordinate training plans; review requirements and support design and delivery of training programs. Monitor and address resistance, providing recommendations and escalation as needed. Job Requirements: Bachelor’s degree in Business, Psychology, Change Management, or related field. 10+ years of organizational change management experience using structured methodologies. OCM certifications (e.g., PROSCI, CCMP) preferred. Proven ability to produce high-quality deliverables and manage diverse stakeholders. Strong problem-solving skills and ability to work in ambiguous environments. Master’s degree in Change Management or related field preferred Job Benefits: Paid time off Medical insurance Dental plan Vision plan Life insurance Short-term and Long-term Disability (STD/LTD) Paid holidays Competitive FTE salary range based of 130,000 - 150,000 on experience, education, and location