Outbound Operations Manager

### At Rohlik, we grow fast — and that growth only works when operations, processes and people move together. Now we're launching a brand-new, highly automated fulfillment center, and that creates a rare opportunity: to join a site from the very beginning and help shape how it works from day one. We're looking for an Outbound Operations Manager who will lead the outbound shift, manage a team of Area Managers to drive high performance, and help turn a new building into a high-performing operation. This is the kind of role where you don't inherit years of legacy. You help build the setup, influence the standards, and leave a visible footprint from the start. **Why this role is exciting** - You'll join at the launch of a new fulfillment center, which means real influence from day one. - You won't just maintain existing ways of working — you'll help build, shape and establish outbound processes from scratch. - A new site means new teams, new automation tech, new habits and a real chance to set the culture the right way from the beginning. - You'll work at the intersection of leadership, automation, picking/dispatch performance and continuous improvement. - You'll collaborate closely with cross-functional teams like OpEx, Automation, HR, IT, and Transport to solve live challenges. - This is a role for someone who thrives on startup energy, likes dynamic situations, visible impact and building something that will scale. **What you'll do** As Outbound Operations Manager, you will lead the outbound shift, managing a team of Area Managers to drive high performance across safety, quality, and productivity. You will: - Own outbound: Drive picking, packing and dispatch performance, safety compliance, and labor management - Lead & develop: Coach, mentor and scale your team of Area Managers, ensuring optimal staffing, skills, and readiness - Work with cross-functional teams (Automation, OpEx, HR, IT, Transport) to solve live challenges and align resources - Monitor outbound KPIs, conduct root-cause analyses, and champion a continuous improvement culture - Support implementation of new processes, tools and automated systems across picking and dispatch operations - Drive standardisation, safety compliance and best-practice adoption in a new operational environment - Support operations during peak periods, weekends and holidays with hands-on problem-solving - Build an environment with stronger standards, better processes and an engaging, high-energy culture from Day 1 - Drive your shift to successful outcomes and help teams adopt new ways of working smoothly and consistently **What we're looking for** - 3+ years of experience in outbound, warehousing, logistics or manufacturing management - Proven track record of managing teams (50+ people) in fast-paced environments - Strong analytical mindset, data-driven decision-making and problem-solving approach - Excellent communication, coordination and leadership skills - High school leaving exam (Abitur/Matura) or higher education - Proficiency in English, and at least conversational-level Czech - Availability to work regular business hours, Monday through Friday, with occasional Saturdays to support operational needs **Nice to have:** - University degree or MBA in a related field - Experience with Lean, Six Sigma or continuous improvement methodologies - Experience with WMS tools and high-volume automated picking/dispatch operations **What's in it for you** - Fair reward – You'll get an attractive fixed salary, with no bonus games or politics. Great work deserves clear and fair recognition. - Good food every day – You can enjoy a free lunch every day, plus fresh fruit and vegetables at work. Because good food fuels good work. - Extra time off – We know rest matters. In addition to statutory vacation, you can also take extra paid time off by agreement, always with shift planning and operational needs in mind. - Xtra membership – You'll get free Xtra membership and 10% cashback on all purchases on [](http://Rohlik.cz). - Sport & wellbeing – Stay active through company sports challenges or a subsidised Multisport card. - A safe work environment – You'll work in a modern warehouse with the equipment and support you need to do your job well and safely. - A team that pulls together – Collaboration matters in warehouse operations. You'll be part of a team where people support each other, keep the pace and handle daily operations together. - Work that matters – Thanks to your work, fresh food reaches thousands of customers on time. Every well-delivered change has a real impact on how the site performs. #LI-FK1