Outbound Shift Manager
takealotcom
Johannesburg
Posted Sep 8, 2026
- Other
- Takealot Supply Chain
Job description
[](https://www.takealot.com/), South Africa's leading online retailer, is looking for a highly talented **Outbound Shift Manager** to join our team in **Johannesburg.**
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
**Purpose of this role :** The Inbound/Outbound Shift Manager has complete responsibility for Inbound/Outbound functional processes within the fulfillment centre, managing all aspects of stock handling from receipt from suppliers to filing the stock in inventory locations. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce
**This position reports to the : DC Outbound Manager**
**Your responsibilities will include:**
- Overall management and coordination of all warehousing functions
- Oversee Outbound/Inbound operations – manage entire the process within Outbound/Inbound during their shift
- Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to dispatch to customers including the returns department
- Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan
- 5S Adherence & Safety compliance - Effective management of housekeeping and ensure all safety protocols are followed
- Management of resource to be effective and efficient at lowest cost and according to changing needs
- Staff Management – Supervise department staff and Effective leadership and direction for the operation team through evolvement
- Cross-department co-ordination – communication with Dispatch, Inbound, Inventory and TES service teams to deliver on the relevant key business drivers
- Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed
- Ensure that warehouse space, equipment and warehouse flow is optimised and that future
- Warehouse requirements are planned
- Ensure stock accuracy through disciplined stock control
- Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital and implement stock accuracy; Ensure reduced
packfail and Inbound Exceptions SOP are followed and all exceptions are collected on time with accuracy
**Qualification & Experience:**
- Grade 12
- Relevant tertiary education
- 5+ years’ experience in directly and indirectly managing people to deliver continuous improvement E-commerce experience
- ERP systems knowledge
- Experience in working with budgets and cost analysis
- LEAN or continuous improvement
- Performance management skills –knowledge of Industrial
- Relations and practices
**Attributes Required**:
- Strong communications skills
- A structured and disciplined management style
- Ability to motivate and inspire others a must
- Strong problem-solving skills
- Self-starter with high energy levels a must
- Well-developed business and operational acumen
- Analytically minded and able to find and use data to inform decision making
- Ability to work under pressure with strict deadlines
- Good attention to detail
- Strong Customer Service Orientation Goal orientated and motivated to succeed
- Dynamic individual with proven experience in delivering change and innovative solutions.
**The Environment**:
- employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an **Extra Ordinary Mind** who is Smart, has Integrity, and is Hardworking.
If you meet the above you are an **Extraordinary Mind** so come and join us!
***Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply*.**