Outbound Team Leader

Job description

Samsung SDS ist der globale IT- und Logistikbereich der Samsung-Gruppe und in über 40 Ländern tätig. Durch unsere intelligente Logistikplattform „Cello“ liefern wir innovative Supply-Chain-Lösungen für führende Unternehmen weltweit – und optimieren alles von Transport bis hin zu Lagerprozessen. SAMSUNG SDS Smart Logistics (Teil der SAMSUNG-Gruppe) wurde 2012 gegründet und gehört zu den am schnellsten wachsenden Logistikdienstleistern der Welt. Als innovatives Unternehmen bieten wir unseren Kunden optimierte Lösungen und Beratung im Bereich Supply Chain Management auf Basis unserer firmeneigenen Plattform „Cello“. SAMSUNG SDS Smart Logistics ist in 40 Ländern weltweit tätig und beschäftigt über 4.500 Logistikexperten. Tasks · Overall responsibility for outbound transport operations in Magdeburg · Lead and coordinate the outbound transport team · Act as the primary operational contact for customers and logistics service providers · Ensure smooth daily outbound execution including planning, slot booking, and delivery monitoring · Monitor operational KPIs and initiate corrective actions when deviations occur · Ensure on-time delivery and compliance with customer requirements · Identify operational risks (capacity, cost, quality) and implement countermeasures · Coordinate closely with internal teams (Warehouse, Operations, Finance, IT) · Manage carrier performance and handle escalations · Optimize transport efficiency and cost structure · Support implementation of process improvements and standardization initiatives · Ensure continuous improvement through feedback loops with customers and internal teams, ensure smooth daily operation and issue resolutionSupport implementation of process improvements, automation and standardization initiatives · Ensure continue improvement through feedback loops with customers Requirements Completed commercial training in logistics, freight forwarding, or similar field 5–10+ years in transport / logistics operations Strong understanding of German domestic logistics network (FTL/LTL, hub distribution, last mile) Experience with Transport Management Systems (TMS) Fluent German and English skills Ability to manage operational data and KPIs into actionable insights Customer specific logistics operations Handling complex operational escalationsExperience in team leadership and process improvement