Outlet Maintenance Executive

Job description

John Keells Restaurants (Private) Limited Outlet Maintenance Executive John Keells Restaurants (Private) Limited, a subsidiary of John Keells Holdings PLC, operates internationally recognized restaurant brands in Sri Lanka. If you're ready to learn, grow, and be part of a passionate team, this is your chance to join us. The company is seeking a suitable candidate to fill the position of Outlet Maintenance Executive . To ensure the continuous and reliable operation of restaurant outlets by proactively preventing equipment and facility breakdowns, responding rapidly to maintenance issues, carrying out minor mechanical, electrical and plumbing (MEP) repairs within own capability, and coordinating relevant suppliers or service providers for specialized and warranty-related repairs. The role is responsible for minimizing operational downtime, maintaining outlet readiness, and providing on-call maintenance support outside standard working hours when required. Job Responsibilities Preventive Maintenance & Breakdown Prevention, Conduct routine outlet inspections, identify potential failures and complete basic preventive maintenance, in order to minimize equipment, facility breakdowns and maintain outlet operational readiness. Breakdown Response & Minor Repairs, Respond to outlet maintenance incidents and carry out minor electrical, mechanical and plumbing repairs within own technical capability in order to restore operations in the shortest possible time and minimize downtime. Supplier, Specialist & Warranty Coordination, Engage approved suppliers, service agents or specialist technicians for repairs beyond own capability, with particular focus on equipment within warranty in order to ensure timely rectification and avoid unnecessary repair costs. On-Call Support, Documentation & Communication Provide on-call maintenance support outside standard working hours when required and maintain accurate maintenance records in order to support uninterrupted outlet operations, ensure accountability and enable analysis of recurring issues. Person Specifications Diploma, NVQ or technical qualification in Electrical, Mechanical, Refrigeration, MEP, Building Services or a related technical field. 3–5 years of experience in maintenance, facilities, equipment servicing or a similar technical role. Experience in restaurants, hotels, retail, manufacturing or other multi-site operations is advantageous. A valid riding/driving license and ability to travel between outlets is preferred. Understanding of the operational importance of equipment uptime in a QSR environment, basic understanding of preventive and corrective maintenance, awareness of equipment warranty conditions and supplier service processes, understanding of basic MEP systems and safe working practices, and the ability to prioritize maintenance incidents based on operational impact and urgency. Responsible for carrying out electrical, mechanical, and plumbing (MEP) maintenance activities by applying preventive and corrective maintenance principles to ensure the reliable operation of building systems and equipment. Inspecting the basic MEP systems, identifying faults, coordinating equipment warranty claims and service requirements with vendors, maintaining accurate maintenance records and service history documentation, and ensuring full compliance with workplace health and safety requirements while performing all maintenance activities. Hands-on troubleshooting and minor repair capability, rapid response and problem solving, prioritization based on operational impact, supplier and technician coordination, clear communication with outlet teams, record keeping and maintenance reporting, ability to work independently and under pressure, and willingness to travel between outlets and provide on-call support. If you are confident that you possess the above requirement, please send your cv, which includes the names of two non-related referees. Click on the advert now to join our team via Elephant House Careers site .