Outside Sales Representative

Job description

Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities. Why You’ll Love Us Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility and helping out your neighbour. We leave our egos at the door clients and celebrate one another. Work life balance. Work that stays in the workplace, to ensure you can relax at home. Future Planning. Company matching RRSP’s so you don’t have to work forever. Rest and Relaxation. Generous vacation allowance with additional paid sick days so you can use your vacation time for, you know, vacation. Investment in your growth and development. Our growth as human beings should never end and no matter what people say, it’s never too late to learn a new skill! We will support your journey to grow. Health and Wellness. All the standard benefits you are used to, plus access to free counselling for employees and family. With experts in areas like family support, life balance, career, and nutrition we’ve got you covered because we could all use a little help from time to time. Description: Account Management Activities: In conjunction with the Regional Branch Manager, develop, evaluate and execute an annual sales plan for existing accounts and identify new growth opportunities for the territory. Build and maintain relationships with our current customer base by providing exceptional customer communication, service and support. Within the customer base foster and maintain long-term, trusted relationships with key account stakeholders. Identify opportunities to grow business with existing customers. Prospect qualified sales leads for your territory by using customer profiling tools and resources. Grow our book of business through relationship development with new clients. Working with the technical team develop solutions for customers using the resources available internally and from our large vendor base. Coordinate with other members of the sales, supply chain, and head office team as needed to generate sales, ensure relevant products are available and provide the best customer experience possible in dealing with Sinclair Supply. Educate customers on the full suite of Sinclair product and service offerings available through presentations, marketing material and proposals. Ensure all required documentation is in place for new dealer agreements and all quotes are accurate. Forecast and track client account metrics and proactively identify potential declining accounts. Contributes information to sales and procurement strategies by evaluating current product results, identifying needs to be filled, monitoring competitive products, and analyzing and relaying customer reactions. Customer Service Activities: Positively and professionally represent Sinclair Supply to customers & suppliers. Promptly respond to any customer concerns or disputes. Collaborate with all internal departments toward achieving an exceptional customer experience. Coordinate and participate in vendor training sessions for customers. Reporting Activities: Thoroughly and accurately track, document and report sales efforts. Regularly review sales pipeline with Regional Branch Manager and Branch Managers within the region to collaborate on facilitating a successful customer experience. Experience and Skill Requirements: High School Diploma, post-secondary Education in Technical College, or Industry Trade School Minimum 5+ years of experience with outside sales (B2B), account management and business development. Must possess a valid driver’s license, a reliable vehicle and be willing to travel approximately 90% of the time within the assigned region. Knowledge of products sold in HVACR Industry is preferred. Established reputation for providing outstanding customer service. Highly refined verbal and written communication skills. Demonstrated history of successfully managing the client lifecycle including prospecting, building and maintaining a business relationship built on exceptional customer service. Comprehensive product knowledge and willingness to continually learn about new product offerings. Excellent relationship building skills with customers, vendors and teammates. Able to learn and operate the applicable software system (Epicor Eclipse Solar) used to process orders. Benefits: Competitive compensation, Company bonus program, Company events, Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, On-site parking, Paid time off, RRSP match, Vision care Schedule: Day Shift Monday to Friday