Outside Service Supervisor

Job description

Club Location: Canyon Springs Golf Club - San Antonio, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Outside Service Supervisor Location: Canyon Springs Golf Club San Antonio, TX 78260 Canyon Springs Golf Club is seeking an organized and customer-focused Outside Service Supervisor to oversee the outside service operations, ensuring a seamless and positive experience for members and guests. The Outside Service Supervisor will play a key role in managing bag drop, golf cart fleet, and overall customer service on the course. Responsibilities: Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests. Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area. Oversee the overall cleanliness of the golf cart fleet. Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order. Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance. Supervise and train outside service staff on customer service best practices. Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter. Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed. Handle member and guest requests promptly and courteously. Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel. Collaborate with other departments to ensure a cohesive and enjoyable golf experience. Other Duties as assigned. Qualifications: Previous experience in a supervisory role, preferably in golf course operations. Strong organizational and leadership skills. Excellent customer service and communication abilities. Knowledge of golf course etiquette and pace of play standards. Ability to work flexible hours, including weekends and holidays. Team Member Lifestyle Perks! Medical, mental health, dental, and vision insurance Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid time off 401(k) plan and match Holiday pay Food & Beverage discounts throughout the portfolio Golf benefits Employee assistance program Career Growth Development Opportunities Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.