Overnight Concierge

Job description

Join Our Team as a Concierge! We are seeking a dependable and professional Concierge for a residential property, a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations. Key duties & responsibilities: Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries. Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents. Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property. Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents. Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications. Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols. Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution. Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies. Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties. Requirements: Flexibility, availability, and the ability to address requests promptly. Proven experience in hospitality, customer service, or related fields. Ability to multitask and handle high-pressure situations. Strong problem-solving and organizational skills. Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.). Job Type: Full-time Starting date: ASAP Shift Timings: 11:30 PM - 7:30 AM 8 hours shift Sunday - Friday Pay Rate: $22 per hour Experience: Customer service: 1 year (preferred) Concierge/caretaker/building manager: 1 year (preferred) Location: Coquitlam, BC Why Work at Cleantech? Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker or leadership roles, creating a fulfilling and rewarding career. Please apply with your resume — we’d love to hear from you! #IND123