Overnight ER Client Services Representative (CSR)

Job description

**Emergency Veterinary Client Service Representative (CSR) – Virginia Veterinary Specialty & Emergency**Do you thrive in fast-paced environments and enjoy supporting people during stressful moments? Virginia Veterinary Specialty & Emergency is seeking a compassionate and detail-oriented **Client Service Representative (CSR)** to join our **Emergency Department**. This role is essential in providing exceptional customer service to pet owners while supporting our veterinary team in delivering critical care. **About the Role** As an **Emergency Veterinary CSR**, you’ll often be the first point of contact for clients and their pets. You will provide empathy, professionalism, and clear communication while ensuring smooth hospital operations. This is an opportunity to be part of a **life-saving veterinary emergency team** and make a meaningful impact every day. ### **Position Details** - Full-time or Part-time: 4PM - 2AM - Dedicated to our Emergency Department (nights, weekends, and holidays required) - Night differential pay for evening and overnight shifts - Collaborative, supportive, and mission-driven hospital environment