📢 Overnight - Scheduler/Field Supervisor

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! **📢 Hiring Now! Overnight Scheduler/Field Supervisor** **$27.80/hour** **MUST HAVE EXPERIENCE: WinTeam, Ehub, and TrackTik.** Overnight **Security Scheduler** manages real-time workforce allocation, guard monitoring, and emergency shift coverage during third-shift hours. Acting as a primary operational link between field security officers and management, this role ensures all client sites remain fully staffed. Key priorities include tracking guard check-ins, resolving callouts or no-shows, optimizing labor hours, and ensuring seamless handovers between day and night operations. Must be comfortable using Google Suites. A **SecuritySupervisor** bridges the gap between field guards and senior management, ensuring on-site operations run smoothly, client expectations are met, and security personnel adhere to company standards. ## Key Responsibilities **1. Shift Scheduling & Roster Management:** Real-Time Coverage: Manage guard schedules during night shifts, quickly filling last-minute callouts or open shifts. Forward Scheduling: Draft and publish weekly or biweekly work schedules using workforce management software (e.g., TrackTik, WinTeam, EHUB, ext). Labor Optimization: Minimize unbudgeted overtime while ensuring all client post orders and compliance regulations are strictly met. Assess guard performance, deliver constructive feedback, address attendance or behavioral issues, and enforce company disciplinary policies. **2. Guard Check-In & Welfare Monitoring:** Shift Verification: Track electronic guard check-ins, lone-worker safety pings, and missed check-in alerts in real time. Welfare Checks: Conduct mandatory periodic welfare checks for officers working overnight or at isolated sites. Discipline & Escalation: Address tardiness, uniform/equipment compliance, or unauthorized absences, escalating major incidents to the Operations Manager. Perform scheduled and unscheduled visits across assigned client sites to verify guard presence, uniform standards, and post compliance. **3. Incident & Dispatch Support:** On-Call Dispatch: Act as the primary overnight contact for field guards reporting safety hazards, property access issues, or site emergencies. Mobile Patrol Coordination: Dispatch mobile patrol units to sites requiring emergency response, alarm checks, or extra coverage. Escalation Management: Contact emergency services (police, fire, EMS) or client representatives when site emergencies occur. 4. **Administrative & Shift Reporting:** Shift Handovers: Maintain precise logs of all shift changes, unfilled posts, guard replacements, and incidents. Timekeeping & Payroll: Review and verify overnight digital timecard punches, adjusting discrepancies for payroll processing. Morning Briefing: Prepare detailed morning summary reports for daytime operations managers. **Qualifications:** **Education and/or Experience:** High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience. Must be at least 21 years of age. **Certificates, Licenses, Registrations:** Valid Security License if required by state, driver’s license as applicable. **Language Skills:** Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus. **Other Qualifications:** Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you. **Physical Demands:** Prolonged sitting & stationary work that could expands 6–8 hours per day seated at a workstation managing scheduling software, dispatch screens, and phone systems. High frequency of typing, mouse navigation, and multi-monitor data entry. Extended focus on computer monitors, shift grids, real-time dispatch maps, and guard tracking systems. Continuous communication via phone, radio headsets, or intercom systems to coordinate guard shifts and handle callouts. Occasional standing, walking, bending, or light lifting (typically up to 10–20 lbs.) for general office files, paper, or equipment. **Pay and Benefits** of Overnight Security Scheduler: **$27.80 hourly** • Paid time off and paid holidays • Medical and Dental insurance • Opportunities for career growth and promotion • Skills-enhancing training **#IND5**