P&C Operations Specialist

Job description

Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future. As a P&C Operations Specialist , you will be a vital part of the People & Culture Operations team, delivering accurate, timely, and compliant HR services across the employee lifecycle. Acting as a key point of contact for routine HR inquiries, you will ensure high-quality transactional support while contributing to a consistent and positive employee experience across the region. About the Role Working closely with People & Culture Operations teams and HR colleagues in the business, you will support day-to-day HR administration and employee lifecycle activities. Your work will ensure data accuracy, process consistency, and smooth HR operations, while supporting employees and managers with reliable and professional service. What You'll Do HR Transactions & Administration Process standard HR transactions across the employee lifecycle, including onboarding documentation, contract generation, personal data updates, and offboarding administration Ensure timely and accurate execution of HR administrative tasks in line with established procedures Employee Inquiry Handling & Tier 2 Support Monitor, analyze, and handle incoming HR-related requests Respond to routine employee and manager queries using templates, SOPs, and system guidance Act as Tier 2 support and provide expert responses within assigned process areas Data Accuracy & HRIS Maintenance Ensure correct and up-to-date data entry in SuccessFactors and document management systems Support data quality checks and contribute to audit-ready HR records Process Documentation & Knowledge Base Maintenance Identify opportunities for process optimization and standardization Contribute to continuous improvement initiatives within P&C Operations Maintain and update internal documentation, templates, and user guides Compliance, Reporting & Record Management Support filing, compliance tracking, and digital archiving of employee records Generate standard HR letters, employment confirmations, and reports as needed Escalate non-standard or complex cases to the Team Manager or appropriate stakeholders What You Bring Skills & Tools Fluency in English Advanced experience with SAP SuccessFactors Proficiency in ServiceNow and Microsoft Office Strong organizational skills and high attention to detail Customer-focused mindset Professional Profile 3+ years of experience in HR administration within HR systems Good understanding of employee lifecycle processes Experience handling confidential information with discretion Ability to resolve routine HR cases independently Your Background Post-secondary education in Human Resources, Business Administration, or related field (or equivalent experience) Strong communication and stakeholder engagement skills Focus on delivering accurate, timely, and high-quality HR services What Scania Offers Scania believes that performance thrives in an environment that values people, fairness, and continuous growth. Here’s what you can expect: • Private medical care – comprehensive healthcare coverage for your wellbeing • Life insurance package – additional security for you and your loved ones • Sports card – access to MultiSport to keep you active • MyBenefit – access to cafeteria platform • Learning & development platforms – ongoing training in HR technology and systems • Friendly and inclusive work culture – collaboration, trust, and knowledge sharing • Modern office environment – comfortable workspace designed for focus and teamwork Ready to Join Scania’s People & Culture Operations Team? Apply Today! Join an international environment where operational excellence and people experience go hand in hand. Screening will take place on an ongoing basis during the application period. Type: Full-Time, Hybrid, Permanent job offer. Location: Scania Global Knowledge Centre Gdańsk, Poland