P-CPT-0023 Credit Repair VA - For Pooling Purposes

Job description

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** JOB POSTING DETAILS REQUIRED SERVICE: Business Support VA REQUESTED EXPERIENCE TIER LEVEL: 2 years + MIN. HOURS/WEEK: 20–40 hours/week (Part-Time to Full-Time, client-dependent) SHIFT TIME ZONE: Flexible SHIFT HOURS: Flexible SHIFT DAYS: Monday to Friday NUMBER OF VAs: Pooling (Ongoing) GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English (strong written communication required) ACCENT PREFERENCE: Level A–C REGION PREFERENCE: Any CLIENT INDUSTRY: Credit Repair, Financial Services, Mortgage, Consumer Finance ROLE: Credit Repair Virtual Assistant (Pooling) OVERVIEW We are actively pooling Credit Repair Virtual Assistants with hands-on credit repair experience to support credit repair companies, mortgage professionals, and financial service providers. Credit Repair VAs manage credit dispute workflows, client communication, documentation, and reporting inside a highly regulated, process-driven environment. This is not an entry-level administrative role — we're looking for candidates who already understand how disputes, credit bureaus, and credit repair software work, and who can speak US clients' language on day one. INTERNAL TRAINING REQUIREMENT All candidates complete a short, self-paced internal training before being placed, covering our specific tools, SOPs, and compliance standards. This training is meant to standardize how we work , not to teach credit repair from scratch — candidates should already understand the dispute cycle, credit reporting mechanics, and relevant regulations (FCRA, FDCPA, CROA) before starting. KEY RESPONSIBILITIES Credit Repair Workflow Support Process and track credit disputes end-to-end, from identifying inaccuracies to drafting dispute letters Maintain accurate client records, dispute logs, and credit report timelines Interpret credit reports and identify actionable items (collections, charge-offs, inquiries, errors) Follow structured SOPs for dispute cycles across multiple credit bureaus Client Communication & Documentation Communicate directly with US-based clients on case progress, next steps, and expectations Prepare and organize dispute correspondence and supporting documentation Maintain confidentiality and compliance with credit reporting regulations Administrative & Reporting Support Track dispute outcomes and timelines across active client cases Prepare internal reports and case summaries Support data entry and quality checks specific to credit files IDEAL CANDIDATE PROFILE Has direct, hands-on experience working credit disputes — not just adjacent admin or finance work Can read a credit report and knows what a dispute-worthy item looks like Speaks with a neutral, clearly understandable US-facing English accent and communicates confidently with American clients Is highly detail-oriented and comfortable in regulated, SOP-driven workflows Communicates clearly and professionally in writing Backgrounds that qualify: Credit Repair Specialist / Credit Repair VA (any platform: CreditRepairCloud, DisputeFox, ClientDispute, etc.) Collections Specialist with direct credit bureau dispute experience Mortgage/Loan Processing roles that specifically included credit report analysis or dispute handling Credit Analyst or similar roles involving hands-on credit report review Backgrounds that do NOT qualify on their own (frequently mistaken for a fit — please screen these out unless paired with actual credit repair or dispute-handling exposure): General Administrative Support General Customer Service (without credit/financial dispute exposure) General Accounting/Bookkeeping (without credit reporting exposure) QUALIFICATIONS Required: Minimum 2 years of direct experience handling credit disputes, credit report analysis, or credit repair casework Required: Neutral, clearly understandable English accent suitable for direct US client communication Working knowledge of credit repair regulations (FCRA basics) and dispute cycle mechanics Strong written communication skills Comfortable with repetitive, structured, high-accuracy tasks Ability to maintain confidentiality and professionalism with client financial data APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Prior use of at least one credit repair platform (e.g., CreditRepairCloud, DisputeFox, ClientDispute, or similar) strongly preferred CRM or case management systems Google Workspace (Docs, Sheets, Drive) Spreadsheet tracking tools SUMMARY We're building an ongoing pool of Credit Repair Virtual Assistants who already know credit repair — not candidates who need to learn it from zero. Ideal applicants have real dispute-handling experience, understand credit reporting mechanics, and can communicate clearly with US-based clients. Our internal training standardizes tools and workflow, it does not replace foundational credit repair knowledge.