P2P Senior Associate – Invoice Processing Troubleshooting

Job description

P2P Senior Associate supports efficient, accurate, and timely end-to-end Accounts Payable operations, with increased ownership of complex invoice posting, aging/outstanding invoice management, and proactive stakeholder follow-up to ensure invoices progress from receipt to payment. This role drives measurable improvements in invoice processing quality, reduces parked/blocked invoices, and increases electronic/touchless invoice processing rates, ensuring compliance and strong relationships with internal and external stakeholders. Main responsibilities Attention to Detail · Ensure accurate processing of PO and non-PO invoices, verifying completeness and correctness prior to posting, with ability to handle complex scenarios and market-specific requirements. · Maintain precise documentation and audit-ready support for every transaction, including complex exceptions and approvals. · Reconcile accounts payable, general ledger, and bank statements with a focus on prevention of errors, rework, and recurring defects. Analytical & Problem-Solving Skills · Independently investigate and resolve complex invoice exceptions, blocked invoices, parked invoices, and payment discrepancies, ensuring timely posting and payment. · Perform data analysis on outstanding/aged invoices to identify trends, bottlenecks, and root causes (e.g., GR/IR issues, approval delays, pricing/receiving gaps). · Drive action plans to reduce the volume and aging of parked/blocked invoices, minimizing end-user dependency through preventive improvements. · Identify process inefficiencies and lead/coordinate improvements to strengthen first pass yield and processing quality. Accounting Principles & ERP Systems Knowledge · Apply US GAAP standards and company accounting policies in daily tasks, including higher complexity postings and exception handling. · Utilize SAP and other ERP tools for advanced posting, clearing, monitoring, and reconciliation activities; support standard work and correct system usage across markets. · Support month-end and year-end closing activities for AP modules, ensuring compliance and timely issue resolution impacting close. Communication & Interpersonal Skills · Proactively follow up with end users and internal stakeholders to obtain missing information, approvals, GR/SES completion, and issue resolution required to release invoices for payment. · Collaborate with vendors and internal departments to resolve receipt, pricing, tax, and payment issues, acting as an escalation point for complex cases. · Manage ticket resolution through SharePoint-based systems and Invoice Management Solutions with structured follow-up, clear ownership, and closure discipline. · Proactively communicate risks to deadlines (e.g., payment runs, month-end cutoffs), escalate when needed, and provide status visibility on aging/backlog. Time Management & Organization · Prioritize and execute workload to meet strict deadlines for invoice processing, reporting, and payment cycles, managing complexity and competing priorities. · Monitor performance against KPIs (e.g., backlog, aging, parked/blocked volume, on-time processing) and drive actions to improve results. · Support and/or lead special projects and continuous improvement initiatives while balancing daily operational responsibilities. Continuous Improvement & Automation Enablement · Apply continuous improvement practices to improve invoice processing quality and reduce rework. · Contributes to initiatives that increase electronic invoice adoption and touchless processing rates, including supporting rule optimization, standardization, and defect reduction. · Document improvements, updating procedures as needed and sharing best practices to improve team performance and consistency. Education · Bachelor’s degree or advanced student in finance, accounting, business administration, economics or related fields. Job Experience · At least 3–5 years of experience in Accounts Payable and procurement/P2P processes, including ownership of complex exceptions and stakeholder coordination. Professional Knowledge Knowledge, insight, and experience in finance with extensive familiarity with US GAAP standards and accounting requirements. Proficient in English level B2 minimum. Experience working with ERP systems (SAP required). SOX compliance and controls. Experience in Ariba is a plus. Demonstrated experience improving operational outcomes through analytics and process improvement (e.g., backlog/aging reduction, quality improvements, automation enablement). Skills/Abilities · Time management. · Analytical thinking and data-driven decision making. · Advanced problem solving, decision making, and conflict resolution. · Positive influence and stakeholder management (including end-user follow-up to closure). · Effective communication (written and verbal). · Attention to detail. · Lead by example. · Teamwork and collaboration. · Change management and continuous improvement mindset. We Offer: Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees) Asociación solidarista Professional and supportive working environment, Co-funding of professional qualifications and program Tuition reimbursement Possibility to work remotely from home on selected days, Modern office space with Doctor's office. Exposure to a dynamically growing leader of the global animal health-care segment. Candidates must be able to demonstrate a clear interest in the role and how it forms part of a long-term career plan. If you meet requirements described above, please send your application in English by clicking on the Apply button. Only chosen candidates will be asked to participate in this recruitment process. Full time Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com , please treat it as suspicious. 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