PALS Assistant (Parts and Labor Sales) - Horny Toad Harley-Davidson

Job description

Company Description Horny Toad Harley-Davidson® has been a proud member of the Central Texas, Temple, Killeen, Copperas Cove, and Fort Hood communities since 2009. We’re honored to represent the #1 motorcycle brand in the world and share our passion and culture with you. We have a large selection of New and Preowned Harley-Davidson® bikes, experienced technicians, and the biggest MotorClothes® department in Texas. Whether you’re a lifelong rider, first-timer, or prefer three wheels, everyone has a place in the Horny Toad Harley-Davidson® family. We encourage you to come by and meet our experienced team members or attend one of our many annual events and see why we’re the preferred Harley-Davidson® dealer in Central Texas. Job Description We are looking for an experienced PALS Assistant (Parts and Labor Sales) for our fast paced Horny Toad Harley-Davidson Location!! Responsibilities: Schedule service appointments and obtain customer and vehicle data prior to arrival Greet customers in a timely and friendly manner Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. Point out any sales, specials, or new merchandise to customers. Provide a complete and accurate written cost estimate for labor and parts Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements Receive proper authorization before any repairs are performed Qualifications General knowledge of vehicle mechanical operations Great customer service skills Strong work ethic and thrive in a fast-paced environment Active-listening and strong communication skills Ability to follow directions and willingness to learn Respect for teammates and a positive outlook Must have a valid drivers license with a motorcycle endorsement Additional Information Perks & Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off , Increases with Tenure Closed on Thanksgiving & Christmas Employee Pricin g on Vehicles, Parts & Service Free & Discounted Gym Memberships Travel Discounts on Hotels, Flights & Rentals OEM Certification & Paid Manufacturer Training Opportunities Career Growth within a Fortune 500 Company **Coverage begins at hire; premium-free medical starts after 1 year of service. All your information will be kept confidential in accordance with EEO guidelines