PALS Specialist (Parts and Labor Sales) - Raging Bull Harley Davidson

Job description

Company Description Raging Bull Harley-Davidson® isn't just a workplace; it's a community built on passion, camaraderie, and a shared love for the open road. Working here means being part of a legacy, embracing the thrill of the iconic Harley-Davidson® brand, and connecting with fellow enthusiasts. Beyond a job, it's an opportunity to immerse yourself in a vibrant culture that celebrates individuality and a deep-rooted spirit of adventure. At Raging Bull Harley-Davidson® , you're not just filling a position; you're joining a family that values dedication, innovation, and a genuine passion for motorcycles. With a commitment to excellence, a supportive team, and a commitment to delivering exceptional customer experiences, this is more than a workplace-it's an exhilarating journey where your talents and passions can thrive amidst the roar of the engines and the pulse of the Harley-Davidson® lifestyle. Job Description We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Raging Bull Harley-Davidson Location!! Responsibilities: Schedule service appointments and obtain customer and vehicle data prior to arrival Greet customers in a timely and friendly manner Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. Point out any sales, specials, or new merchandise to customers. Provide a complete and accurate written cost estimate for labor and parts Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements Receive proper authorization before any repairs are performed Requirements: Two years experience in dealership position General knowledge of vehicle mechanical operations Great customer service skills Strong work ethic and thrive in a fast-paced environment Active-listening and strong communication skills Ability to follow directions and willingness to learn Respect for teammates and a positive outlook Perks & Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off, Increases with Tenure Closed on Thanksgiving & Christmas Employee Pricing on Vehicles, Parts & Service Free & Discounted Gym Memberships Travel Discounts on Hotels, Flights & Rentals OEM Certification & Paid Manufacturer Training Opportunities Career Growth within a Fortune 500 Company Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.