PAM Engineer

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll Do Manage privileged accounts/secrets in Privileged Access Management (PAM) solution. Support operational processes for access rotation, auditing, and logging of privileged sessions. Conduct access reviews, audit and compliance reporting for privileged accounts/secrets and access policies. Assist in identifying risks and issues and developing recommendations to address significant risks and complex issues. Implement onboarding of accounts, servers, applications and secrets to Privilege Cloud utilizing CyberArk connectors and plugins. Participate and resolve incidents related to, and fulfill service requests for access, configurations and artifacts for Privilege Access Management. Perform root cause analysis and drive mitigation/elimination actions for issues including collaborating with vendors if required. Create and maintain documentation and conduct training sessions for use cases, best practices, and standard operating procedures for Privileged Access Management. What We're Looking For Strong interpersonal and consultative skills. Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent written and verbal communication skills. Experience working in a team-oriented collaborative environment. Perform their duties under minimal supervision, exercising autonomy to review and fulfill their duties within the scope of their position. Experience Required: 8+ years of experience in CyberArk Privilege Cloud. Required Education University degree in Business, Information Technology, or equivalent combination of education and industry certifications (e.g. CyberArk CDE or Guardian, CyberArk Trustee/Defender, etc.). Preferred exposure to Scripting using PowerShell / Python to extract data and perform privilege access management configurations. Managing Secrets using CyberArk via Secrets Hub, Conjur, etc.) Exposure to working and integrating Cloud based environments like AWS, Azure, etc. Logging, monitoring, and troubleshooting tools like Sysmon, SIEM, etc. Location Costa Rica - Virtual Office The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! This role is for CWT, a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!