Parking Attendant

Job description

POSITION: Parking Attendant, Part Time DEPARTMENT: Parking REPORTS TO: Parking Coordinator / Parking Manager FLSA STATUS: Non-Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! The Role: Under the direct supervision of the Parking Manager and/or Parking Coordinator, the attendant is responsible for collecting payments for garage access, assisting with pay stations, directing vehicles, and maintaining garage operations at the Broward County Convention Center. The role also serves as a liaison between the facility and clients, ensuring client requirements are met and that all facility rules, regulations, and policies are followed. Essential Duties and Responsibilities Process credit card and electronic parking transactions accurately and efficiently. Assist guests with parking pay stations, gates, and parking access equipment as needed. Direct and manage vehicle traffic entering, exiting, and circulating within parking facilities to ensure safe and efficient flow. Support event parking operations during high-volume events. Monitor parking areas for safety, operational concerns, and unauthorized activity, and report issues to supervisors as necessary. Set up and remove parking cones, barricades, signage, and designated parking areas as directed. Provide excellent customer service by assisting patrons, answering questions, and resolving basic concerns professionally. Complete required reports and documentation related to parking transactions, equipment issues, and daily activity. Maintain and properly use supplies, tools, equipment, and parking technology required to perform job duties. Follow all facility policies, safety procedures, and operational guidelines . Assist with maintaining cleanliness and organization within the parking garage and surrounding area. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED required. Minimum of one year of customer service experience. Experience using payment devices and pay stations, a plus. Experience in convention centers, hotels, or similar settings is a plus. Skills and Abilities Strong communication, customer service, and problem-solving skills. Ability to remain flexible and adapt to changing situations. Capable of resolving issues and addressing complaints in a calm and professional manner. Ability to work under pressure and deliver accurate results. Able to follow written and verbal instructions with minimal supervision. Friendly, self-motivated, and enjoys working in a fast-paced environment. Comfortable communicating effectively with guests, clients, vendors, and coworkers. WORKING CONDITIONS Location: On Site, Broward County Convention Center PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a part-time, on-call shift position. Must be available to work irregular hours, including nights, weekends, and holidays, based on event needs. Must be physically able to bend, stoop, reach, and perform manual tasks. Must be able to sit, stand, and walk for extended periods of time. Moderate to high noise levels during events; hearing must be sufficient to clearly hear voices, alarms, bells, and horns. Regularly required to move throughout the facility, stand for long hours, and communicate clearly with others. Must have the mobility to move quickly between different areas of the venue. Must be able to lift and carry up to 20 pounds as needed. Requires good eye-hand-foot coordination and dexterity to operate basic tools and equipment. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.